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Commenti hotel:
Hotel rating:
8.2/10
based on 72 commenti
+ Commento by Anastasios Papadakis
19.03.2024 11:27
I would recommend to a friend
Date of stay: Marzo 2024
Tipo di viaggiatore: famiglia con bambini
Spacious clean rooms.Mattresses are not bad but they could be much better. Breakfast and dinner are very good with too many different choices.
Regarding service, all waiters were very polite and they tried to be as quick as they could.
An area for improvement is that all the employees of this hotel should so polite and kind as the waiters. It is at least unacceptable to have a rude employee working in a hotel like this,such as the skinny barman close to the reception.
Management should ensure that all employees get the same training and have the same level of professionalism.
+ Commento by GEORGE PAPACHATZIS
19.03.2024 07:57
I would recommend to a friend
Date of stay: Marzo 2024
Tipo di viaggiatore: gruppo organizzato
We stayed 3 nights and everything was excellent. Clean and spacious rooms, hot everywhere, good and abundant food. If there wasn't the need of a car to go to the ski lifts, or the transfer bus to the lifts was more often, everything would be perfect. Galina, our booking agent, is the best one i have ever met. She responds to every request in seconds and she is always there to resolve everything. Thank you !
+ Commento by Ntavas
19.03.2024 07:37
I would recommend to a friend
Date of stay: Marzo 2024
Tipo di viaggiatore: famiglia con bambini
+ Commento by Larisa ski team trainers
19.03.2024 06:56
I would recommend to a friend
Date of stay: Marzo 2024
Tipo di viaggiatore: gruppo organizzato
+ Commento by EVANGELIA
19.03.2024 05:25
I would recommend to a friend
Date of stay: Marzo 2024
Tipo di viaggiatore: gruppo organizzato
+ Commento by Dušan Dimitrijević
19.02.2024 10:57
I would recommend to a friend
Date of stay: Febb 2024
Tipo di viaggiatore: famiglia con bambini
We had a very nice stay at the hotel. Bathroom could be renovated and made more modern, room entries should be with key cards and morning shuttle service to the ski slopes needs at least 2 vans at once because get's crowdy because to many people are going at once.
+ Commento by nedret özay
04.02.2024 09:30
I would recommend to a friend
Date of stay: Genn 2024
We have visited this otel for 2 years. This year(2024) otel is better than previous year. One thing for Turkish customers is that, it would be great to have turkish tea after dinner!
+ Commento by Milena Chakarova
28.02.2023 03:16
I would recommend to a friend
Date of stay: Febb 2023
Tipo di viaggiatore: famiglia con bambini
+ Commento by Zeljko Petrovic
20.02.2023 09:39
I would recommend to a friend
Date of stay: Febb 2023
Tipo di viaggiatore: in vacanza da solo
Hotel je super i u njemu sam prvo sa porodicom( supruga i dvoje dece gostovao 3 godine) a posto su deca porasla ove godine smo bili samo supruga i ja.Verovatno Cu i dogodine gostovati u Hotelu.Hotel po mojim preporuci ove godine poseduju i moji prijatelji.
+ Commento by Jennifer Gunn
19.02.2023 02:24
I would recommend to a friend
Date of stay: Febb 2023
Tipo di viaggiatore: famiglia con bambini
The only downside for me was the smell of tobacco smoke and seeing the waiting staff vaping in the restaurants. There was a smoking room next door to one of the restaurants and it did put me off my food as the smell was so bad. Also seeing the waiting staff vaping in the restaurant is not something that should really happen, and again put me off my food. It might be a cultural difference between the UK and Bulgaria but we in the UK have absolute clean air policies and it was difficult to bear the smell of smoke in the hotel generally. That was the one thing that I thought could be improved but perhaps this is a normal thing in Bulgaria.
+ Commento by DOGAN RAZON
13.02.2023 10:06
I would recommend to a friend
Date of stay: Genn 2023
Tipo di viaggiatore: famiglia con bambini
I stayed at the hotel for 5 days. Overall I was very happy. We stayed at a 1 bedroom which was very spacious. Food is very good even though most people thought the desert bar can be improved. The lobby areas is a bit small. Otherwise everything was good.
+ Commento by Nikola Aleksic
03.03.2020 12:49
I would recommend to a friend
Date of stay: Febb 2020
Tipo di viaggiatore: famiglia con bambini
The rooms were huge and spacious,but a bit out of date. Lack of furniture, especially the luggage space. They were clean. We didn't have any lamp in apartment, not even reading light, and small storage space that were in other apartments were missing. Upon request (3 times asked), we were provided with reading lights. TV in master bedroom is a disgrace, model from the last sanctuary, suitable for kiosks not for 4 star hotel room. We didn't use it.
We used the spa facilities just once, although the water in a pool was quite dirty.
The rooms were warm, and the food was excellent. Shuttle bus was convenient, but 2 vehicles is not enough for the amount of guests in a hotel.
At the end the staff:
Cleaning ladies were nice and helpful, and bell boys fine as well, but the rest of the staff were mainly terrible, especially the staff in restaurants and bars. Slow, unpleasant, they mostly don't care about the guests, no good day, thank you nor welcome for customers, they even don't say "thank you" when you tip them. Also everybody is speaking mostly Bulgarian, even though we as a Serbs mostly don't understand it. Even when you clearly continue in English although we don't understand, they continue in Bulgarian. I respect your culture and language, but you can't behave like that in tourism.
Even on reception, they are mostly unpleasant, disinterest to proved information, and speaking Bulgarian most of the time, even though you clearly mark that you don't understand them. For any request you have to come 2, 3 times and the remind them.
To conclude: The hotel needs some refurbishing and improvement, but that is not that so hard, it is close to great one, but the staff and service needs deep reconstruction.
This would be a great family skiing hotel with better staff, so please change them, or do some serious training in hospitality.
+ Commento by Zeljko Petrovic
26.02.2020 12:28
I would recommend to a friend
Date of stay: Febb 2020
Tipo di viaggiatore: famiglia con bambini
+ Commento by Dejan
25.02.2020 11:02
I would recommend to a friend
Date of stay: Febb 2020
Tipo di viaggiatore: famiglia con bambini
+ Commento by Vlatko Jokic
11.02.2020 08:45
I would recommend to a friend
Date of stay: Febb 2020
Tipo di viaggiatore: famiglia con bambini
I warmly recommend this hotel to those who are looking for a place to relax, to entertain and to spend time with family and friends. Good location, very kind and helpful staff, spacious apartments, delicious food and pleasant atmosphere. I hope to return next winter again.😊
+ Commento by Igor Vujièiæ
10.02.2020 09:55
I would recommend to a friend
Date of stay: Febb 2020
Tipo di viaggiatore: in vacanza da solo
If I decide to go to Pamporovo again , I'll be your guest again .Only to change the dates of stay because of the crowds on the ski slopes.
+ Commento by Maja Ugrenovic
09.02.2020 05:50
I would recommend to a friend
Date of stay: Febb 2020
Odličan odnos kvaliteta i cene.
Hotel je čist, hrana ukusna,bazen pristojne veličine sa toplom vodom. Osoblje ljubazno.
Od hotela do ski centra Malina vozi minibus nekoliko minuta, a kome nije daleko, može i pešice nekoliko minuta hoda do prve žičare.
+ Commento by milica kirovska ( polar)
03.02.2020 12:03
I would recommend to a friend
Date of stay: Genn 2020
Tipo di viaggiatore: famiglia con bambini
+ Commento by Dragi Josivoski
22.01.2020 03:03
I would recommend to a friend
Date of stay: Genn 2020
Tipo di viaggiatore: famiglia con bambini
+ Commento by Bogdan Munteanu
13.01.2020 10:40
I would recommend to a friend
Date of stay: Genn 2020
Tipo di viaggiatore: famiglia con bambini
Parking - crowded, but we could always find at least 1 available spot
Rooms- very warm inside, clean, no balcony for the 2 bedroom appartments, it does not smell in the rooms like cigarettes (as I saw in previous reviews from 2018-2019)
Spa-quite crowded, especially the swimming pool; the Finnish sauna (there are 2 -one smaller and 1 larger), the large one, sometimes is not very hot and it needs to be restarted (also, as it has 2 entrances, there are a lot of people just coming without closing the door properly and it can be quite frustrating)
Food -half board - it was excellent, always found something to eat
Kids entertainment - existing, quite nice, they do not get bored
Elevators - we did not wait more than 1-2 min for an elevator (or used the stairs instead)
Interaction with personnel - limited as we did not have issues but it was very nice (English is not their strong point)
+ Commento by Klara-Patricia HOFFMANN
11.01.2020 12:40
I would recommend to a friend
Date of stay: Genn 2020
Tipo di viaggiatore: amici/compagnia in vacanza
+ Commento by Ioannis Mokalis
08.01.2020 06:01
Date of stay: Genn 2020
Tipo di viaggiatore: famiglia con bambini
+ Commento by Irina Gähler
05.01.2020 11:08
I would recommend to a friend
Date of stay: Dic 2019
Tipo di viaggiatore: amici/compagnia in vacanza
DJ v restorant Orfej beshe v novogischnata nost mnogo skucen.
+ Commento by ANASTASIA KASIOLA
11.03.2019 07:49
I would recommend to a friend
Date of stay: Marzo 2019
Tipo di viaggiatore: una coppia in vacanza
NICE TIME FOR FAMILIES AND FRIENDS
+ Commento by Ïîëèíà Ñòîÿíîâà
10.03.2019 11:22
I would recommend to a friend
Date of stay: Marzo 2019
Ïîñåùàâàì õîòåëà çà âòîðà ïîðåäíà ãîäèíà è ñúñ ñúæàëåíèå óñòàíîâÿâàì ,÷å âñå òàêà ñëåä âòîðàòà íîùóâêà ñå ñìåíÿ ñïàëíîòî áåëüî- íåùî íàïúëíî èçëèøíî/ëè÷íî ñïîðåä ìåí/. È â ïðîòèâîðå÷èå ñ ëåïåíêàòà â áàíÿòà THINK GREEN....
+ Commento by Ïëàìåí Äåíåâ
10.03.2019 08:47
I would recommend to a friend
Date of stay: Febb 2019
Tipo di viaggiatore: una coppia in vacanza
Âñè÷êî â êîìïëåêñà å îòëè÷íî. Ïðîáëåìíè ñà: ïàðêèðààíåòî (íå ìèñëÿ, ÷å å ðåøèìî) è ñòàáèëíîñòòà íà èíòåðíåò âðúçêàòà - ìíîãî å ñëàáà è íåïîñòîÿííà.
+ Commento by zoran tosic
13.03.2018 03:21
I would recommend to a friend
Date of stay: Febb 2018
+ Commento by Àëåêñàíäðà Íàçàðîâà
12.03.2018 07:44
Date of stay: Marzo 2018
Tipo di viaggiatore: famiglia con bambini
+ Commento by Jelena Galik
11.03.2018 09:20
I would recommend to a friend
Date of stay: Marzo 2018
Tipo di viaggiatore: famiglia con bambini
+ Commento by zeljko
19.02.2018 01:05
I would recommend to a friend
Date of stay: Febb 2018
+ Commento by Milan Zemljak
13.02.2018 02:09
I would recommend to a friend
Date of stay: Febb 2018
Tipo di viaggiatore: famiglia con bambini
See you next year
+ Commento by Cornila Georgeta Emilia
11.02.2018 11:20
Date of stay: Febb 2018
Tipo di viaggiatore: famiglia con bambini
The room we saw on internet had an aditional bad for a triple room but what we had in the room was an extensible armchair. Otherway the room was nice. The Room maid was terrible. I had to ask for sampoon,soap and toilet paper after they have done the daily routine. Not to say that in 7 days she did not vacuum the carpets and the floor in the room.
The tv is analogic and most of the channels in bulgarian language. The internet was working only between certain hours, most probably when people were away or not using the net.
Some of the reception staff were bearly understanding english.
The restaurant had offer us good food. Some of the restaurant personnel was very nice some other less.
The water in the pool was alittle cold. The lifeguard was trying to colect the water from the floor splashing everybody and everything.
+ Commento by Rashkov Sergey
03.02.2018 07:55
I would recommend to a friend
Date of stay: Genn 2018
+ Commento by James Connaughton
28.01.2018 05:35
I would recommend to a friend
Date of stay: Genn 2018
Tipo di viaggiatore: amici/compagnia in vacanza
+ Commento by m. berkay eris
21.01.2018 06:50
I would recommend to a friend
Date of stay: Genn 2018
+ Commento by CHRYSOULA KOUROU
11.01.2018 06:51
I would recommend to a friend
Date of stay: Genn 2018
Tipo di viaggiatore: famiglia con bambini
+ Commento by Mokalis Ioannis
08.01.2018 05:16
I would recommend to a friend
Date of stay: Genn 2018
Tipo di viaggiatore: famiglia con bambini
+ Commento by GKOULIAMTZIS PANAGIOTIS
06.01.2018 07:27
I would recommend to a friend
Date of stay: Genn 2018
Tipo di viaggiatore: famiglia con bambini
ÊÑÕÁ Ç ÐÉÓÉÍÁ, ×ËÉÁÑÏ ÔÏ JAKUZI, ÄÅÍ ÇÔÁÍ ÅÔÓÉ ÐÑÉÍ 3 ×ÑÏÍÉÁ.
+ Commento by Àëåêñàíäúð Àëåêñèåâ
21.03.2017 01:35
I would recommend to a friend
Date of stay: Marzo 2017
Tipo di viaggiatore: famiglia con bambini
Âñè÷êî áåøå íà íèâî-õðàíà,îáñëóæâàíå,ñïà öåíòúð,÷èñòîòà,ñòàè.Åäèíñòâåíî îñòàíàõìå íåïðèÿòíî ñþðïðèçèðàíè îò ôàêòà , ÷å ïðè çàïëàòåíà êîíñóìàöèÿ â ìåõàíàòà, áÿõìå íàñòàíåíè íà ìåñòî êîåòî íå æåëàåõìå è òî ïàê íè áå íàëîæåíî.
+ Commento by Ãàëèí Ãîðàëîâ
19.03.2017 03:47
I would recommend to a friend
Date of stay: Marzo 2017
Tipo di viaggiatore: famiglia con bambini
+ Commento by Sonja Topuzovska
22.01.2017 07:53
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: una coppia in vacanza
Everything was excellent except associate premises: Jakuzzi in the spa center were not avelable every day and the time for using was shortened by the safeguard. Also, the payment for massage was not possible by roomcharge or credit card. The services on the sky bar restorant were also inly in cash.
+ Commento by Dimitrios Karamanidis
17.01.2017 10:54
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini
+ Commento by GKOULIAMTZIS PANAGIOTIS
07.01.2017 10:12
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini
+ Commento by KARAGIANNIS DIMITRIOS
07.01.2017 10:11
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini
+ Commento by OUREILIDIS ALEXANDROS
07.01.2017 10:11
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini
+ Commento by Simos Vlachopoulos
07.01.2017 10:02
I would recommend to a friend
Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini
Spacious rooms and lobby. Very good breakfast and dinner. Free parking, ski service. Everything you want for a pleasant stay.
+ Commento by Ñòåôàí Ãåâðãîâ
29.12.2016 09:11
I would recommend to a friend
Date of stay: Dic 2016
Tipo di viaggiatore: famiglia con bambini
Õîòåëúò å ìíîãî õóáàâ. Îáà÷å ìåõàíàòà è ðåñòîðàíòà ñà íàáëúñêàíè ñ ìàñè, çà äà ìîãàò äà ñå îáñëóæàò ãîñòèòå íà õîòåëà. Ïîëó÷àâà ñå ãîëÿìà áëúñêàíèöà íà çàêóñêà è âå÷åðÿ. Õðàíàòà íå å ðàçíîîáðàçíà. Íàé ãîëÿìàòà èçíåíàäà áåøå ñëåäíàòà - âúïðåêè ÷å çà Êîëåäà - 25.12. äîïëàòèõìå äîïúëíèòåëíî ïî 60 ëâ. íà ÷îâåê, â êóâåðòà íå ñå âêëþ÷âàøå ðàêèÿ - òðÿáâàøå äà ñè äîïëàòèì.
Íà ñëåäâàùàòà âå÷åð îñòàíàõ èçíåíàäàí ÷å íÿìàøå íàïèòêè - ñîêîâå, áèðà âèíî è ò.í. Èìàøå åäèíñòâåíî âîäà îò ìàøèíà. Îáà÷å íà ñëåäâàùàòà âå÷åð - 27.12. âå÷å è âîäàòà íè áÿõà ñïðåëè - òðÿáâàøå äà ñè ÿ çàêóïóâàìå. Çà ìåí òîâà ñà ìíîãî òúïè ñìåòêè äà ñå ïå÷åëè äîïúëíèòåëíî îò ïðîäàæáà íà âîäà èëè ñîêîâå. êîèòî íà âñè÷êîòî îòãîðå íå ñà íàòóðàëíè à èçêóñòâåíè. Âúðõúò áåøå êîãàòî äåöàòà îòèäîõà äî áàð÷åòî äà ïèÿò ÷àé. Äàäîõìå èì ñïîìåíàòàòà ñóìà, íî ñëåä 40 ìèí. äîéäîõà äà èñêàò îùå ïàðè, çàùîòî îáÿâåíàòà ñóìà áèëà áåç ÄÄÑ???? Òåçè "äðåáîëèè" íàïúëíî íåóòðàëèçèðàõà óäîâîëñòâèåòî îò õóáàâèòå êóðîðò è âðåìå.
+ Commento by Radka Georgiewa
21.02.2016 09:35
Date of stay: Febb 2016
Ìèðèçìàòà â õîòåëà íàïîìíÿ íà áîëíèöà, àç è äâåòå ìè äåöà ñå ðàçáîëÿõìå è îò õðàíàòà,êîÿòî å ïîñðåäñòâåíà.Ïîëó÷èõ 2 ñåâåðíè ñòàè, ìàêàð ÷å ñïåöèàëíî áÿõ ïîðú÷àëà "ñëúí÷åâè"! Èíà÷å îáñëóæâàíåòî å íà íèâî.
+ Commento by RUSHEN KASAM
07.02.2016 05:14
Date of stay: Genn 2016
Tipo di viaggiatore: famiglia con bambini
Byah v staya No 512. İdvashe ujasna mirizma ot kanalizatsiyata. Vecher se sabujdah ot taya mirizma i otvaryah vratata na balkona za da provetrya stayata. Predi dve godini pak byahme vashi gosti no nyamashe takova neshto. Otposle razbrah che i v drugi stai mirishelo. Mnogo sme razocharovani! :(
+ Commento by Íèêîëàé Ãîëüêå
14.01.2016 07:25
I would recommend to a friend
Date of stay: Genn 2016
Tipo di viaggiatore: amici/compagnia in vacanza
Âñå î÷åíü íåïëîõî.
Íåäîñòàòêè:
1.Ðåæèì ðàáîòû ñêè-áóñà íåäîñòî÷åí, ìàëî ðåéñîâ è áîëüøîé èíòåðâàë.
2.Âàííûå êîìíàòû áåç äóøåâîé êàáèíû ñ íåóäîáíîé âàííîé è äóøåì!
+ Commento by Miljan Mihajlović
12.01.2016 12:02
I would recommend to a friend
Date of stay: Genn 2016
Tipo di viaggiatore: famiglia con bambini
+ Commento by Calin Papureanu
11.01.2016 07:44
I would recommend to a friend
Date of stay: Genn 2016
Tipo di viaggiatore: amici/compagnia in vacanza
+ Commento by Todoroviæ Zoran
11.01.2016 06:25
I would recommend to a friend
Date of stay: Genn 2016
Tipo di viaggiatore: famiglia con bambini
wi-fi iz veri bad
+ Commento by CUPES SERBAN
11.01.2016 06:08
I would recommend to a friend
Date of stay: Genn 2016
Tipo di viaggiatore: famiglia con bambini
+ Commento by Jelena Stamenkovic
20.01.2015 11:06
I would recommend to a friend
Date of stay: Genn 2015
Tipo di viaggiatore: famiglia con bambini
The hotel is very good. Rooms are comfortable, large and regularly cleaned. The food is very good and tasty. We have only a minor objection as regards the temperature of the water in the pool (I think it was cold). The staff is friendly. I especially want to commend the agency representative Profi Tours Galina Dafova.
+ Commento by Cosic Andrija
19.01.2015 02:36
I would recommend to a friend
Date of stay: Genn 2015
Tipo di viaggiatore: gruppo organizzato
Im satisfied with hotel,rooms are clean and comfort,food is ok,there are two restorans for dinner and breakfast...spa was not best,jaccuzi pool did not work and water in pool was litlle cold for me. I must say that my booking agent,Galina,was always there for us,she was friendly and we are very satisfied with her.
+ Commento by zvezdan pesic
19.01.2015 09:53
I would recommend to a friend
Date of stay: Genn 2015
Tipo di viaggiatore: famiglia con bambini
We will back next year,maybe and earlier
+ Commento by Milan Vujicic
18.01.2015 05:04
I would recommend to a friend
Date of stay: Genn 2015
Tipo di viaggiatore: famiglia con bambini
Very satisfied with Galena. She was on help for every issue. I will go next year
+ Commento by gal roni
17.01.2015 07:07
I would recommend to a friend
Date of stay: Genn 2015
Tipo di viaggiatore: in vacanza da solo
+ Commento by Nikolay Zlatanov
10.08.2014 11:39
Tipo di viaggiatore: famiglia con bambini
Îòâðàòèòåëåí õîòåë, õèãèåíàòà å ïîä âñÿêàêâà êðèòèêà, õðàíàòà å ìèçåðèÿ, à ïåðñîíàëà å áàíäà .
+ Commento by Firat Aksoy
04.03.2014 12:16
I would recommend to a friend
Date of stay: Febb 2014
Tipo di viaggiatore: gruppo organizzato
The breakfast was not satisfactory, many sort of food with low quality.
10-15 minutes waiting for a piece of pancake because of the crowd.
For a towel, I have to call the reception for 3 times despite this no towel had been received.
+ Commento by Christian Huegel
23.02.2014 05:19
I would recommend to a friend
Date of stay: Febb 2014
+ Commento by Yahya Mastikov
11.02.2014 02:09
I would recommend to a friend
Date of stay: Genn 2014
Tipo di viaggiatore: amici/compagnia in vacanza
SPA center is small and doen't work well. For hotels is ski area sauna is very important and must be free of charge.
+ Commento by I Ivanov
09.02.2014 07:58
I would recommend to a friend
Date of stay: Febb 2014
+ Commento by Levent KULA
08.02.2014 06:32
I would recommend to a friend
Date of stay: Febb 2014
Tipo di viaggiatore: famiglia con bambini
Hotel was nice. Rooms are clear and hot . But restaurant is too small , and I hate to eat there in rush hours.
+ Commento by FLORIN DUMITRIU
05.01.2014 04:18
I would recommend to a friend
Date of stay: Dic 2013
Tipo di viaggiatore: famiglia con bambini
the breakfast is basic
+ Commento by FOTIS IOANNOU
29.12.2013 05:14
I would recommend to a friend
Date of stay: Dic 2013
Tipo di viaggiatore: famiglia con bambini
+ Commento by Bogdanovic
09.10.2010 05:08
I would recommend to a friend
Date of stay: Genn 2010
Tipo di viaggiatore: famiglia con bambini
Super!!!
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Hotels in Pamporovo
- Orlovets Hotel
- Perelik Hotel
- Finlandia Hotel
- Kamelia Hotel
- Murgavets Hotel
- Orpheus Spa Hotel
- Apartments Snezhanka - Pamporovo
- Boutique hotel Iva & Elena
- Dafovska Hotel
- Malina Chalets
- Merryan hotel
- Pamporovo Castle
- Snezhanka Hotel
Pamporovo
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- Alberghi
- Apartments
- Mappa di alberghi
- Promozioni e sconti
- All Inclusive
- Last minute
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- Webcam
- Foto
- Mappa
- Tempo
- Trasferimento
- Autonoleggio
- Night life
- Pamporovo ski webcams - 4 camere
- Pamporovo webcam - White Hart Pub
Promozioni e sconti in Pamporovo
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