+ Commentaar van Mihalache Catalin
13.02.2023 07:14

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Verblijfsperiode: dec 2022
Soort reiziger: familie met kinderen

Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 3 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 5 van 5
Animatie: | 4 van 5

Several holidays spent at Murgavets and almost every year we came back; there were issues but hotel staff did their best to solve or workaround them.
What can be improved is english support :) (or maybe Romania)

+ Commentaar van MURAT SELÇUK SOLMAZ
13.02.2023 06:35

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Verblijfsperiode: Januari 2023
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 3 van 5
Locatie: | 2 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

We have been to the hotel in previous years. There is a noticeable improvement in the hotel this year. SPA is clean. The breakfast is nice.

+ Commentaar van Mariya Hristova
24.02.2020 12:36

Verblijfsperiode: feb 2020
Soort reiziger: familie met kinderen

Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 1 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 1 van 5
Maaltijden: | 1 van 5
Animatie: | 5 van 5

The room clearly hasn’t been renovated for quite some time. There were a list of problems with the room including: a leaking toilet, the front door frame was practically coming off of the wall, torn wallpaper, water damage around the window, mould above the window, the balcony door didn't close properly, the radiator was falling apart, the drying rack in the bathroom was hardly ever on, and the scotia trim was glued in places and was simply falling apart. Also a man walked into the room twice on the penultimate evening which was an intrusion on mine and my family's space, his key ended up working in the lock which gave a negative sense of security. I have stayed in hotel murgavetz a number of times and am well aware of the quality of the other rooms and to know that the other rooms were such high quality in comparison to the room i stayed in this time(802) is shocking. The fact that i am paying the same amount of money and getting this room in comparison to the others is ridiculous. However the food was alright and all the staff were lovely.

+ Commentaar van Íèêîëàé Èâàíîâ
17.02.2020 07:57

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Verblijfsperiode: feb 2020

Hotelwaardereing: | 3 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 3 van 5
Personeel/ service: | 3 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 4 van 5

+ Commentaar van adnan bozkurt
02.02.2020 06:01

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Verblijfsperiode: Januari 2020

Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Maksim Sekovski
16.01.2020 06:31

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Verblijfsperiode: Januari 2020
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 5 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Perciun Maxim
06.01.2020 03:09

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Verblijfsperiode: dec 2019
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 3 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 2 van 5
Personeel/ service: | 2 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 3 van 5
Animatie: | 5 van 5

+ Commentaar van Mihalache Carmen
29.12.2019 05:12

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Verblijfsperiode: dec 2019

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 3 van 5
Locatie: | 2 van 5
Personeel/ service: | 3 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 4 van 5

Am luat camera deluxe si am primit standard.

+ Commentaar van BERTRAND
18.03.2019 07:53

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Verblijfsperiode: Maart 2019
Soort reiziger: Groepsreis

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 4 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

Friendly serviceable people. Clean, comfy, good web connection. I'll keep a good memory of my stay and of Bulgaria.

+ Commentaar van Kamen Boev
10.03.2019 04:50

Verblijfsperiode: dec 2018
Soort reiziger: stellen

Hotelwaardereing: | 2 van 5
Prijs-kwaliteitverhouding: | 1 van 5
Locatie: | 3 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 2 van 5
Maaltijden: | 2 van 5
Animatie: | 4 van 5

I was given a room different than what I booked. I had to argue for 3 hours with the receptionist to get the room I paid for.
It was a very unpleasant experience. I would never ever go to this place again.

+ Commentaar van bogdan cupes
10.03.2019 09:28

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Verblijfsperiode: Januari 2019
Soort reiziger: stellen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 5 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

Excellent choice for skiing vacation

+ Commentaar van Mariya Hristova
20.02.2018 05:14

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Verblijfsperiode: feb 2018
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

This is the second time we stayed at Grandhotel Murgavetz in Pamporovo. The location is very convenient. The accomodation is good value for money, meaning that the rooms are good size, bright and light. The building itself is a bit run down with dark halways, so a bit more light would be good. The “Cosmos” Sky Bar was a bit of a joke as it is supposed to work till 10pm but is already closed at 9pm. We happened to be there on Valentine’s day and went at 9.10pm, there were two more couples who were waiting by the door of the bar, but the owner kept the doors closed and did not let anyone in. Apart from that all the staff very very friendly and helpful, the transfer to the ski lift was good, the food was good. We will definitely try to stay there again next year (but will avoid the Sky Bar).

+ Commentaar van Eduard Kushner
14.02.2018 01:24

Verblijfsperiode: feb 2018
Soort reiziger: reizigers alleen

Hotelwaardereing: | 2 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 2 van 5
Personeel/ service: | 2 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 2 van 5
Animatie: | 3 van 5

Ñêóäíîå ïèòàíèå, ïëîõàÿ çâóêîèçîëÿöèÿ íîìåðîâ

+ Commentaar van Igor IVKOVIC
07.02.2018 06:52

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Verblijfsperiode: feb 2018
Soort reiziger: familie met kinderen

Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 4 van 5

Our child was not satisfied with his bed. It was uncomfortable. In restoraunt there was no pancakes, chotolate cream, mustard.

+ Commentaar van Wolfram Lange
17.03.2017 11:10

Verblijfsperiode: feb 2017
Soort reiziger: reizigers alleen

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Pavel Rulev
07.03.2017 07:22

Verblijfsperiode: feb 2017

Hotelwaardereing: | 3 van 5
Prijs-kwaliteitverhouding: | 3 van 5
Locatie: | 3 van 5
Personeel/ service: | 3 van 5
Kamers/ accommodatie: | 2 van 5
Maaltijden: | 3 van 5
Animatie: | 5 van 5

+ Commentaar van Georgiana Zotea
27.02.2017 05:18

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Verblijfsperiode: feb 2017
Soort reiziger: stellen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 3 van 5
Personeel/ service: | 3 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

+ Commentaar van Åìèë Áàøåâ
19.02.2017 10:28

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Verblijfsperiode: feb 2017
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 3 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 3 van 5
Animatie: | 3 van 5

Èçêàðàõìå ïðèÿòíî åäíà ñåäìèöà â õîòåëà (13-18.02). Ïåðñîíàëúò áåøå ëþáåçåí è îòçèâ÷èâ. Íÿìàìå çàáåëåæêè êúì õðàíàòà. Õîòåëúò å ñòàð è âúïðåêè ÷àñòè÷íîòî ðåíîâèðàíå íà ñòàèòå, ìàëêî ñå "íàïúâà" çà 4 çâåçäè. Îñíîâíàòà ìè çàáåëåæêà å, ÷å íÿìà ñêè ãàðäåðîá, ò.å, ìÿñòî çà îáóâàíå è îñòàâÿíå íà ëè÷íàòà ñêè-åêèïèðîâêà. Çà öåëòà ñå èçïîëçâà ñòàè÷êàòà çà áàãàæ, êîÿòî å äîñòà òÿñíà è íå ìîãàò äà ñå îáóâàò èëè ñúáóâàò äâàìà äóøè åäíîâðåìåííî. Ìèñëÿ, ÷å çà ñêè-õîòåë òîâà å âàæíî. Ïðåïîðúêàòà ìè å äà èìàò è ìèêðîáóñ äî ñêè-ñòàíöèÿòà íà îáÿä (êúì 12.30 ÷.). Ñåãà èìà ñàìî ñóòðèí â 9, 9.30 è 10 ÷, è ñëåä îáÿä - â 15.30 è 16.30 ÷. Òàêà íå ìîæå äà ñå ïîëçâà îò ñêèîðèòå ñ ïîëóäíåâíè êàðòè - íèòî ïðèáèðàùèòå ñå íà îáÿä, íèòî îòèâàùèòå ñëåä îáÿä.

+ Commentaar van Mariya Hristova
18.02.2017 06:59

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Verblijfsperiode: feb 2017
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 2 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

The hotel, staff and food were really great and we would recommend. The spa and massage services were really good as well. However the wi-fi (we were on 4th floor) was really bad and we had to go to reception or the bar on the top floor to use internet. The meals were quite nice, but there was no option for a jug of tap water or a drink that we did not have to pay for.

+ Commentaar van Íèçîðêîâà
14.02.2017 08:20

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Verblijfsperiode: feb 2017
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 4 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Ñòèëèàíà Õðèñòîâà
13.03.2016 05:57

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Verblijfsperiode: Maart 2016
Soort reiziger: stellen

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Lakocevic, Djordje
06.03.2014 09:23

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Verblijfsperiode: feb 2014
Soort reiziger: stellen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 3 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 3 van 5

Dinner excellent, breakfast could be better

+ Commentaar van Dave Holt
10.02.2014 07:59

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Verblijfsperiode: feb 2014
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 3 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 3 van 5
Personeel/ service: | 3 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 4 van 5
Animatie: | 5 van 5

Basic rooms average food excellent location 2nd time I've stayed and I will be staying again

+ Commentaar van Ivan Kocic
21.01.2014 10:11

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Verblijfsperiode: Januari 2014
Soort reiziger: familie met kinderen

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 2 van 5
Kamers/ accommodatie: | 3 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van Dragan Nedeljkovic
14.01.2014 06:52

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Verblijfsperiode: Januari 2014
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 3 van 5
Locatie: | 4 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 3 van 5
Animatie: | 3 van 5

+ Commentaar van sibana ida
01.01.2014 08:48

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Verblijfsperiode: dec 2013
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

+ Commentaar van ida sibana
10.12.2013 01:29

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Verblijfsperiode: dec 2012
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 4 van 5
Maaltijden: | 5 van 5
Animatie: | 5 van 5

We stayed at Murgavets last year for one week and we were more than pleased. We will be there again for one week this december. The rooms are clean, confortable, the food is excellent and the water in the pool is always warm (we stayed in other hotels in Pamporovo and they have a problem with the water heating).

+ Commentaar van Jim Null
02.10.2009 12:59

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Verblijfsperiode: Maart 2009
Soort reiziger: stellen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5

Stayed in this hotel in March and could not fault it. Rooms clean and spacious, great location with bus to the slopes just at the back of the hotel. Spa facitites great after a long day on the slopes. Restaurant food really good, we were on a half board basis and had a 4 course sit down meal every night. Not a lot going on at night in this resort with most people going to the White Hart across the street. Highly recommend the ski school and snowboard instructors, 3 days tuition at very very good price. Snow was amazing and that was at the end of March. Probably would not return to the resort but would recommend the hotel to everyone.

+ Commentaar van Katherine Peaks
26.07.2009 12:02

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Verblijfsperiode: Maart 2008
Soort reiziger: stellen

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5

We travelled to Pamporovo 7th to 14th March 2009 with First Choice. Flights were fine, no delays and quite a reasonable in-flight meal. I would even go as far as to say the meal on the return flight was quite tasty! Transfers to and from the hotel were as expected. Not the highest standard of vehicle, but completely acceptable and did the job.
We stayed at the Murgavets hotel. The room itself was quite small and had two single beds rather than a double, but fine nonetheless. The radiator seemed to switch on and off of it’s own accord, so the room could get a little cold at times. The hotel staff were always pleasant. The food was….edible. Breakfast was fine, but some of the food available for the evening meal was not particularly appetising. However, food in nearby restaurants was of a much better standard and very reasonably priced. The spa facilities at the hotel were pleasant and staff within the spa were very helpful.
The shuttle bus to the slopes was a 30-second walk from the hotel, and buses came by frequently and dropped us off right by the equipment hire building. I hired a snowboard and boots and both had seen better days. Most equipment looked overused. However, again the staff were helpful and changed my board on the second day. The slopes were uncrowded and we never had to queue for a lift throughout the entire holiday. There were some good runs for boarders over the other side of the mountain as they were a lot wider. From what we saw, the ski schools looked popular and of a good standard with friendly instructors, especially those looking after children. Food on the slopes was very reasonably priced. We’d highly recommend The Lodge, which is right at the top of the mountain. Excellent food, excellent service and excellent log fire!! Another recommendation are the toilets by the side of the shops near the equipment hire building!! Always spotlessly clean. However, be prepared to pay 1 Lev to use any toilet, anywhere!!
Overall, we had an excellent holiday. As my first snow holiday, I thoroughly enjoyed it and am already looking into booking for the next winter season, although probably not Bulgaria again as I’d like to experience a more developed resort.

+ Commentaar van Madeline Stumb
04.02.2009 08:30

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Verblijfsperiode: feb 2009
Soort reiziger: familie met kinderen

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 4 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 4 van 5

Stayed at the hotel Murgavets. The room was of adequate size for a family of three, room was cleaned daily. However, did find that the room temperature was timed and controlled from outside the room, i.e. reception(maybe). This resulted in the room being cold, and you not having the means to switch heating on (it was always warmer in the reception area), if returned to room before set timings switched heating on. Food was edible and mainly okay, buffet style, but lacked in variety, only had fries once in a week (not that we are chip fanatics). Pool and hotel facilities were good with the staff always willing to help, however, in general hotel lacked any atmosphere. As a ski resort we felt you got good value for money, especially if you bought your ski package (ski hire, lift passes and ski school) from the travel agent when booking holiday. Snow on the slopes was a bit hit and miss with some runs not being pisted, which would be a good challenge for competent skiers, still there was plenty enough ski runs for all levels of skiers. Ski school was excellently run catering for every level from beginners to advanced. When visiting the ski resort for the first time you will be pestered by the local bell sellers and every day from then on, no need to be rude to them, they are only trying to make a living. Haggle with them only spending the amount you want to on buying a bell (that's if you want to buy one in the first place, note they are persistent).

+ Commentaar van betina
11.03.2008 11:26

Hotelwaardereing: | 1 van 5
Prijs-kwaliteitverhouding: | 1 van 5
Locatie: | 3 van 5
Personeel/ service: | 1 van 5
Kamers/ accommodatie: | 1 van 5

very limited chioce on food, staff not very friendly,didnt see many staff smiling or saying please/thankyou, excect maid. room service is 20% extra, but they just make up prices for things as they go along, one day 2 teas was 5.28lev,next 7lev etc.you wont find a drinks price menu anywhere, when you try to explain or complain they act like they dont understand what you are saying. The spa was nice,although a bit pricey, and there was no entertainment at all.

+ Commentaar van DAVE
21.06.2007 02:37

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5

I stayed in the Murgavets Hotel and i dont know how anyone complained about this Hotel, obviously there are not used of stayin in classy establishements! everythin from the food to accomadation to entertainment was outstanding!!

+ Commentaar van Korosh Namini
15.02.2007 05:10

Hotelwaardereing: | 5 van 5
Prijs-kwaliteitverhouding: | 5 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5

Very Enjoyable to Stay at

+ Commentaar van Cort Nappin
10.01.2007 09:36

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Verblijfsperiode: Januari 2007
Soort reiziger: vrienden/ reisgezelschap mee

Hotelwaardereing: | 4 van 5
Prijs-kwaliteitverhouding: | 4 van 5
Locatie: | 5 van 5
Personeel/ service: | 5 van 5
Kamers/ accommodatie: | 5 van 5

We had a week's skiing holiday in Pamporovo this Christmas staying at the Apartments Royal House (part of the Grand Hotel Murgavets). We cannot recommend this highly enough. The apartment was extremely comfortable, 2 bedrooms, lounge, kitchen (with basic cups, glasses, plates etc and large fridge, bathroom, 2 TVs. It was a short walk from the main hotel where we had breakfast and evening meal. It was pristine when we arrived and each day a maid cleaned up and made the beds. It was good to be able to relax over a cup of tea or coffee after a hard day on the slopes (even though we had to negotiate for a kettle!) We had complimentary use of the hotel swimming pool, and there is an extensive fitness centre if you feel the need.
The food in the hotel was fine, not always piping hot but perfectly acceptable, and plenty of it. We had a Bulgarian feast on Christmas night, and were ashamed to see other UK guests refusing to try local food and requesting chips instead.
Pamporovo itself is a nice little town,expanding rapidly, with plenty of night life in the various bars and hotels. The bus picks you up in the morning 100 yds from the apartment to take you to the ski depot where skis and boots are stored. Our ski instructor was charming and patient, with very good English. In fact all the local people in the hotel, restaurants and at the ski depot were helpful and eager to please. (book your ski pack in advance to avoid queues on the first day!)
We had enough snow, but it was a bit icy towards the end of the week after thawing and refreezing. We did most of our skiing at the top of the mountain, and the views are terrific. As novices we thoroughly enjoyed our holiday and would have no hesitation in going to Parmporovo again - maybe later in the season. More advanced skiers might find it a bit limiting.

+ Commentaar van Mrs Vassileva
11.10.2005 04:09

Hotelwaardereing: | 3 van 5
Prijs-kwaliteitverhouding: | 3 van 5
Locatie: | 2 van 5
Personeel/ service: | 4 van 5
Kamers/ accommodatie: | 4 van 5

Most favourite by Bulgarian standards.Quite dated by western standards.In need of face lift.