commentaires pour l`hôtel :
Rating des hôtels:
8.6/10 Sur la base de 167 commentaires
+ Commentaire de Louis Smith ( Stuart)
17.03.2024 05:33
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Date de séjour: mar 2024
Type de voyageur/s: Montant total
Kamila hotel was perfect for our large group, breakfast was the best we’ve had in Pamporovo in 10 years we’ve been visiting. Evening meal options were also very good as was the restaurant attached to the hotel.
Staff were friendly, spa was great.
All round a perfect stay would definitely return to Kamila Hotel
+ Commentaire de Susan Maguire
14.03.2024 05:37
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Date de séjour: mar 2024
Type de voyageur/s: amis en vacances
+ Commentaire de DANIEL SOLOMON
03.03.2024 06:38
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Date de séjour: fév 2024
Type de voyageur/s: amis en vacances
+ Commentaire de Ion Constantin
03.03.2024 12:05
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Date de séjour: fév 2024
+ Commentaire de Milos Jakovljevic
25.02.2024 06:30
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
Great choice if you’re with family and you like the big apartments and good food . It is ski-in & ski-out place. Stuff is excellent and very friendly. Clean and cozy apartments, small but nice spa with all you need , garage , room service, everything very good.
This is very friendly hotel .
+ Commentaire de Raluca Marinescu
25.02.2024 06:24
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
Best stay in Pamporovo!
+ Commentaire de Simona Catana
25.02.2024 03:09
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Michelle Salloway
24.02.2024 06:32
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Razvan Cristea
24.02.2024 06:04
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
The apartment was spacious. We had a big issue as at the bar they were moving furniture every night and also at 7 o clock in the morning
+ Commentaire de Chris Dorkes
23.02.2024 01:49
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
The hotel is clean and the staff are pleasant and helpful. The rooms are large and well equipped and the location is just perfect. We have stayed here 5 times and would always recommend to anyone.
+ Commentaire de John Lush ( Naomi)
21.02.2024 01:10
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
This was our third visit to Pamporovo. We stayed in the Kamelia hotel this time so were right on the slopes. It was really handy. The hotel was nice. Friendly staff and food was pretty good too.
+ Commentaire de NAOMI FISHER
20.02.2024 05:58
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
The staff and location were excellent. The food was presented very nicely but it was not always suitable for non Bulgarian guests. Some nights it was good , there was one night where a lot of our party struggled to find anything to eat. As we are not Bulgarian, our food tastes are very different. We woudl like to have an option to have plain chicken every night. but the staff were very nice and the location was very good. One issue we did have was the noise in the bedroom at night. There were dogs outside , people up and down the corridors and it sounded like furniture was being moved in the apartment above us all night, sometimes as late as 3am.
+ Commentaire de Joanne Bambrick( Keefe)
17.02.2024 05:37
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Date de séjour: fév 2024
Type de voyageur/s: amis en vacances
+ Commentaire de Þëèÿ Êàðoâà
07.02.2024 07:46
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Date de séjour: fév 2024
Type de voyageur/s: Famille avec enfants
Èñòèíñêà ïî÷èâêà çà öÿëîòî ñåìåéñòâî. Çà âñåêè èìà ïî íåùî. Ñ óäîâîëñòâèå ùå âè ïîñåòèì îòíîâî.
Íàäÿâàì ñå äà ñìåíèòå êàôåòî íà áàðà íà ïî-õóáàâî. Ñúùî òàêà äà ñè âçåìåòå íîâà þòèÿ😃
Áëàãîäàðÿ íà âàøèòå êîëåãè, êîèòî áúðçî ñà èñïðàëè äðåõèòå íà ñúïðóãà ìè.
+ Commentaire de ГАЛИНА КИРИЛОВА(
30.01.2024 07:57
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Date de séjour: jan 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Jason Morgan
30.01.2024 07:22
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Date de séjour: jan 2024
Type de voyageur/s: Famille avec enfants
Highly recommended excellent location, comfortable and great staff
+ Commentaire de Ãåîðãè Áëÿäêîâ
29.01.2024 05:37
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Date de séjour: jan 2024
Type de voyageur/s: Famille avec enfants
Õîòåëà ñ îòëè÷íà ëîêàöèÿ è äîáðå îòîïëåí. Õðàíàòà áåøå ïðèåìëèâà, ìàêàð ÷å èìàì ìàëêè çàáåëåæêè,íàïðèìåð,÷å íå ïðåäëàãàõà ãîëÿìà ìèíåðàëíà âîäà. Ïåðñîíàëà áåøå ëþáåçåí. Ãîëÿìîòî ìè ðàçî÷àðîâàíèå äîéäå îò ñïà çîíàòà-ïúðâî ÷å òðÿáâàøå äà ïëàòÿ íàåì çà õàëàòèòå ïî 5 ëâ. áðîéêàòà(çà ïðúâ ïúò ìè ñå ñëó÷âà). Áàñåéí çîíàòà å ìíîãî ïîñðåäñòâåíà çà òîëêîâà ãîëÿì õîòåë. Âîäàòà áåøå ñòóäåíà, øåçëîíãèòå ñàìî 6(øåñò). Äæàêóçèòî òðÿáâà äà çàÿâèø íà ðåöåïöèÿ äà òè ãî ïóñíàò. Êàòî öÿëî õîòåëà å ïðèÿòåí(àêî èçêëþ÷èì Ñïà çîíàòà).
+ Commentaire de Èíà Ãúëúáîâà
22.01.2024 05:37
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Date de séjour: jan 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Sergej KASTALIANOV
21.01.2024 05:29
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Date de séjour: jan 2024
Type de voyageur/s: amis en vacances
Thank you for excellent and professional service.
Nothing to complain about.
All minor issues / questions where sorted quickly and professionally.
+ Commentaire de Marija Jovanoviæ
17.01.2024 06:19
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Date de séjour: jan 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Dan Anghelescu
06.01.2024 10:58
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Date de séjour: dec 2023
Type de voyageur/s: Famille avec enfants
I had to sleep on the sofa/couch and it was terrible until a asked at the reception for a topper/mattress and it was ok. Maybe it would be great in the future for you to ask the customer if they want a topper. Thanks!
+ Commentaire de Alexander Bressel
04.01.2024 05:17
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Date de séjour: dec 2023
Type de voyageur/s: Famille avec enfants
+ Commentaire de Margaret O\'Connor
13.03.2023 06:22
Recommendez l'hôtel
Date de séjour: mar 2023
Type de voyageur/s: Famille avec enfants
+ Commentaire de Damyan Velkov
13.03.2023 04:59
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Date de séjour: mar 2023
Type de voyageur/s: amis en vacances
Everything is excellent, I stayed in the hotels many times before and look forward to stay again
Thank you
+ Commentaire de Íîðà ×àòàëáàøåâà
03.03.2023 12:17
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Date de séjour: fév 2023
Type de voyageur/s: Famille avec enfants
+ Commentaire de Dan Bacanu
27.02.2023 12:40
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Date de séjour: fév 2023
+ Commentaire de Èâî Õðèñòîâ
25.02.2023 05:56
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Date de séjour: fév 2023
Type de voyageur/s: Famille avec enfants
+ Commentaire de Chris DORKES
22.02.2023 05:44
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Date de séjour: fév 2023
Type de voyageur/s: Famille avec enfants
I’ve stayed at Kamelia on several occasions and it never fails to disappoint. Great location, great rooms and decent food. Just a 5 minute stroll to the ski lift makes for an easy skiing break.
+ Commentaire de Djordje Lakočević
15.02.2023 07:14
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Date de séjour: jan 2023
Type de voyageur/s: Famille avec enfants
Excellent hotel for families with children.
The bed in the living room should be much more comfortable for sleeping
+ Commentaire de ïåòúð ñòîÿíîâ
15.02.2023 06:20
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Date de séjour: dec 2022
Type de voyageur/s: couple en vacances
+ Commentaire de Ëîðà Ìèëêîâà
13.02.2023 07:39
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Date de séjour: jan 2023
Type de voyageur/s: Famille avec enfants
Àïàðòõîòåëúò å ÷óäåñåí, àïàðòàìåíòèòå ñà òîïëè, ñïðåòíàòè è äîáðå îáîðóäâàíè. Èçêëþ÷èòåëíî áëèçî äî ëèôòà, ïëþñ ìàëêàòà ïèñòà äî íåãî, ãî ïðàâè îùå ïî-ïðèâëåêàòåëåí.
Õðàíàòà å âêóñíà è äîñòàòú÷íî ðàçíîîáðàçíà.
Íàâñÿêúäå å òîïëî, äîðè ìíîãî òîïëî, ñ èçêëþ÷åíèå íà áàñåéíà, êîåòî å ãîëÿì ìèíóñ. È ïîìåùåíèåòî è âîäàòà ñà õëàäêè, â íèêàêúâ ñëó÷àé òîïëè. Ñòàâà çà àêòèâíî ïëóâàíå, àêî ñòå ôåíîâå íà 20òèíà äúëæèíè çà îòñêîê, å èäåàëåí. Çà äåöà, îñîáåíî ìàëêè ïîä 9-10ãîäèíè íå.
Âîäàòà å óæ 30 ãðàäóñà, íî ñúñ ñèãóðíîñò íå å. Âëåçòå â íÿêîè îò ãðóïèòå çà ïî÷èâêà íà ïëàíèíà âúâ Facebook è ìîæå âúâ âñåêè êîìåíòàð äà ïðî÷åòåòå ñúùîòî.
Îñíîâíèÿò ìèíóñ çà ìåí è çàòîâà ëÿòîòî íå áèõ ïîñåòèëà õîòåëà, å ÷å ðåñòîðàíòúò å ïîä çåìÿòà. Íÿìà øàíñ äà ñå õðàíèø íà îòêðèòî, ïëþñ èìàøå ãîñòè, êîèòî ñè ïàëåõà åëåêòðîííèòå öèãàðè âúòðå, êàòî ïåðñîíàëúò ñàìî êàçàõà, ÷å áèëî ðàçðåøåíî. Íå êàðàìå ñêè, èäâàìå ñ ìàëêè äåöà ñàìî çà ÷èñòèÿ âúçäóõ è íÿêîëêî ñïóñêàíèÿ ñ øåéíè. È çà ñúæàëåíèå ñàìî â Áúëãàðèÿ ïðîäúëæàâà äà å íåùî íîðìàëíî äîêàòî ñè â çàòâîðåíî ïîìåùåíèå çà õðàíåíå äà ñè ïîçâîëÿâàø äà ïóøèø. Âèíàãè èìà äèì, âèíàãè èìà ìèðèçìà.
+ Commentaire de DAN ANGHELESCU
13.02.2023 05:52
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Date de séjour: dec 2022
Type de voyageur/s: Famille avec enfants
All was good, except the location of the ski depot over night that should be closet to the exit area.
+ Commentaire de CAGRI CAGLAR
13.02.2023 03:07
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Date de séjour: fév 2023
Type de voyageur/s: couple en vacances
test test test
+ Commentaire de Silvia Ilieva
04.03.2020 06:17
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Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
Èìàìå ñàìî åäíà çàáåëåæêà. Âñè÷êè õàëàòè è êúðïè ìèðèøåõà ñèëíî íà öèãàðåí äèì. Î÷åâèäíî ïåðñîíàëúò ïóøè áëèçî äî òÿõ. Íå å ïðèÿòíî. Ïîæåëàâàìå íà ìåíèäæúðñêèÿ åêèï äà âçåìå ìåðêè êàòî ïîñî÷è íà ïåðñîíàëà ìÿñòî, êîåòî äà å òîïëî ïðåç çèìàòà è êúäåòî ìîãàò äà ïóøàò áåç òîâà äà ïðå÷è íà ïî÷èâàùèòå.
+ Commentaire de Ãàëèíà Ìóðäàíëèåâà
03.03.2020 05:10
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Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
×àðøàôèòå ñÿêàø íå áÿõà îò ïàìóê, à ñúùî è ëåãëîòî áåøå ïðóæèíåñòî è íå ìí.óäîáíî.  äåòñêèÿ êúò áåøå ãîëÿì çàäóõ è æåãà. Âñ.îñòàíàëî áåøå ïðåêðàñíî. Õðàíàòà, áåøå íàé-äîáðàòà, íà êîÿòî ñìå ïîïàäàëè â õîòåë, à ñìå ïîñåùàâàëè ìíîãî. Íåâåðîÿòíà ãëåäêà, ñòðàõîòíà ïðèðîäà íàîêîëî. Ïåðôåêòíà îðãàíèçàöèÿ íà ïåðñîíàëà, ìí.ëþáåçíè, ïðîôåñèîíàëíî îòíîøåíèå. Áèõìå ãî ïîñåòèëè îòíîâî ñ óäîâîëñòâèå. Íå ìè õàðåñà è ÷å íÿìà ìåñòà çà ìí.âðåìå íàïðåä â åäíîñïàëíè àïàðòàìåíòè. Àêî èìà ñâîáîäíè äâóñïàëíè, ìîæå äà ñå îòäàâàò êàòî åäíîñïàëíè. Ëèïñâàøå íè è âòîðà òîàëåòíà. Êàòî öÿëî, íàé-äîáðèÿò õîòåë äîñåãà. Áëàãîäàðèì!
+ Commentaire de Samar Abi-Gerges
29.02.2020 09:58
Date de séjour: fév 2020
The hotel is conveniently located to the middle ski station and that was the reason for choosing it. Unfortunately, the front desk staff fall short on customer service and customer satisfaction. The attitude is very unwelcoming and there is a serious lack of communication with the guests.
+ Commentaire de Richard Virr
24.02.2020 10:09
Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ludmila Ivanova
21.02.2020 05:55
Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
Great location , exelent facilities......very poor management, extremely dangerous due to none working fire alarm and untrained staff .
Real fire on 20/02/2020 luckily no one injured , But ...fire alarm didn’t work, staff didn’t know what to do or didn’t follow the procedure in real fire - make sure all guests are out safe and make sure no one left in rooms . Movements up and down through the floors during the fire , completely out of control . Very poor communication/ information staff/ guests ( our group was 8 in total - Bulgarian / English speaking and none of us received any info ) .... guests organised themselves to help with “ evacuation “. One word ..... total fiasco .
+ Commentaire de ßÍÀ ÃÎÑÏÎÄÈÍÎÂÀ ÑÀÂÎÂÀ
17.02.2020 10:21
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Date de séjour: fév 2020
Type de voyageur/s: couple en vacances
+ Commentaire de Ìèðåëà Íèêîëîâà
17.02.2020 10:01
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Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ãåðãàíà Êðóìîâà
11.02.2020 01:18
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Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ñâåòîñëàâà Åëåôòåðîâà Ñëàâ÷åâà
10.02.2020 10:28
Recommendez l'hôtel
Date de séjour: fév 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Opris Alina
03.02.2020 06:07
Recommendez l'hôtel
Date de séjour: jan 2020
We loved the accomodation, the only minus that i would chat about is about the man workind at the pool who is very unpolite ( we had no problem with the facy that he closwd the pool at 8:30pm although the program was until 9pm, but the way he communicates is suitable for such a hotel). He also told us that for starting the jacuzzy we had to push a button, while tje lady from the reception told us that he has a remote and there is no button.
+ Commentaire de Âàíóøêà Ïåòðîâà
03.02.2020 05:22
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Date de séjour: jan 2020
Type de voyageur/s: couple en vacances
Ìíîãî äîáðå ïîääúðæàí è óþòåí õîòåë.Íå áèõ èçáðàëà äðóã ïðè ñëåäâàùàòà ñè ñêè âàêàíöèÿ!
+ Commentaire de Olgica Kalicanin
26.01.2020 11:17
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Date de séjour: jan 2020
+ Commentaire de Ganea roxana
19.01.2020 07:34
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Date de séjour: jan 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de COCOCI ANCA
15.01.2020 02:17
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Date de séjour: jan 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Marius Tarcatu
12.01.2020 09:28
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Date de séjour: jan 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de Leonid Cechina
10.01.2020 05:47
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Date de séjour: jan 2020
Type de voyageur/s: Famille avec enfants
I was an organizer of group of friends and relatives staying in your hotel. In total 6 adults, 2 juniors and 4 kids === 12 persons!!!
I am happy what baddest room and service i get.
We stay in hotel from 03012020.
My room 310. Friends room 5xx and my brother family room 10xx.
We ordered them in advance but received as rest.
1) we ask at same level --- no!!!
2) 310 --- no window view at all, problems with laminate cover in bedroom, problems with shower - weak pressure of water in the shower from shower, Just 1 50l water heater for family 4 persons and just 1 toilet with hand made water collector from ventilation, low light --- you can put more powerful lamps due too low light from windows at 3 level!!!
5xx --- yellow water in shower!!! Only 10xx haven't troubles and with 2 toilet rooms.
3) We payed same price per room per day in advance and received 3 different types rooms.
4) Room 310 ask for 1 more night was confirmed at reception at 04012020, but 07012020 we faced with problem to enter at room --- reception not changed our keys at time.
5) After finish of our booking --- rooms 10xx and 5xx received pocket with Kamelia marketing materials-presents, but for room 310 --- NO.
I am happy what i as organizer of our vacation received 310, not other 2 families but i am sure what you can compensate this small problems to me now or in future because this is our 5 visit Pamporovo and we are looking for good conditions and best service. Pls feel free to call me +37378888003 or send me email leonid.chekin@gmail.com I always leave good and true customer reports at different sites.
+ Commentaire de Stanislav Chekina
08.01.2020 07:36
Recommendez l'hôtel
Date de séjour: jan 2020
Type de voyageur/s: Famille avec enfants
+ Commentaire de OLEG APANASSENKO
04.01.2020 07:04
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Date de séjour: dec 2019
Îãðîìíîå ñïàñèáî çà ðåçåðâàò ñòàè ãäå ìû æèëè. Õîðîøî ðàáîòàåò ïåðñîíàë íà ðåñåïøí è â ðåñòîðàíå. Ìèíóñ ýòî ñëàáûé èíòåðíåò. Çà îñòàëüíîå ñïàñèáî!
+ Commentaire de Andrey Balashov
02.01.2020 06:56
Recommendez l'hôtel
Date de séjour: dec 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Äàðèíà Æåëÿçêîâà
10.10.2019 06:00
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Date de séjour: oct 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Vasilios Dalezios
16.07.2019 08:00
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Date de séjour: juillet 2019
+ Commentaire de glen brunsden
30.03.2019 10:18
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Date de séjour: mar 2019
Type de voyageur/s: Voyager en solitaire
being end off season had a problem with breakfast but too much off a problem
+ Commentaire de Ñòîÿí Ñòðàòåâ
18.03.2019 08:05
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Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
Òàçè ãîäèíà ïî íÿêîëêî ïðè÷èíè îñòàíàõìå ïî-íåäîâîëíè â ñðàâíåíèå ñ ïðåäíè ïî÷èâêè â ñúùèÿ õîòåë à èìåííî:
1. Áàñåéíà - â ñðàâíåíèå ñ ïðåäíèòå ãîäèíè áåøå ñ ïî-ñòóäåíà âîäà è ïðåêàëåíî ìíîãî õèìèÿ âúâ âîäàòà. Íÿêîè õîðà çàïî÷âàõà äà êàøëÿò ñëåä êðàòúê ïðåñòîé âúâ âîäàòà îò ìèðèçìàòà. Ñúñ ñèãóðíîñò íå ïîäõîäÿù çà äåöà.
2. Ñïèðàíå íà òîêà - íÿêîëêî äíè îò ïðåñòîÿ èìàøå ïðåêúñâàíèÿ íà òîêà, êîåòî íè çàòðóäíÿâà êàòî ñåìåéñòâî ñ äåöà â ñòàÿ íà 9-òèÿ åòàæ.
3. Àíèìàòîðè - ëîøè âïå÷àòëåíèÿ êàòî öÿëî. Ìíîãî ñèëíà ìóçèêà âå÷åð ñëåä 21 ÷àñà, êîåòî íå å ìíîãî ïîäõîäÿùî çà äåöàòà. Èìàéêè ïðåäâèä, ÷å ïîâå÷åòî õîðà èñêàò äà ñòàíàò ðàíî çà äà êàðàò ñêè, èçáîðà íà àíèìàòîðè è çàíèìàíèÿ çà äåöàòà òàçè ãîäèíà áåøå ëîø.
Àêî ðåøèì äà èçáåðåì ïàê òîçè õîòåë, ùå å íàé-âå÷å çàðàäè óäîáíîòî ìåñòîïîëîæåíèå (íà ñêè ïèñòà) è âúçìîæíîñòòà äà ñå êàðàò ñêè áåç äà ñå íàëàãà ïúòóâàíå ñ àâòîáóñ/êîëà.
+ Commentaire de Íèêîëà Ïåòêîâ
18.03.2019 03:44
Recommendez l'hôtel
Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Rachel Fowler ( James Henderson)
17.03.2019 06:15
Recommendez l'hôtel
Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
Great value for money, decent food, good bar and relaxed atmosphere.
The pool and spa are a great addition plus the play area is great to entertain kids.
Lack of bus transfer from the ski centre to the hotel each day is an issue.
Whilst you can use the lifts it would be handy to have a bus connection like other hotels.
+ Commentaire de ÒÀÒÜßÍÀ ØÅÏÅËÜ
12.03.2019 04:21
Recommendez l'hôtel
Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
 îáùåì îòäûõ ïðîø¸ë õîðîøî. Ìû îòäûõàëè â íîìåðå ñ 3 ñïàëüíÿìè íà 11 ýòàæå. Íîìåð êîìôîðòàáåëüíûé, áîëüøîé, î÷åíü ò¸ïëûé, óáèðàëè â íîìåðå íà 4 èç 5. Áîëüøîé ïëþñ , ÷òî óñëóãè Ðåëàêñ çîíû âõîäÿò â ñòîèìîñòü ïðîæèâàíèÿ, åäèíñòâåííûé ìèíóñ: â áàññåéíå ìíîãî õëîðêè. Î÷åíü ïðèÿòíûé ìóæ÷èíà â ñêè- öåíòðå, âñåãäà áûë î÷åíü âíèìàòåëåí ê íàì ïðè âûáîðå ëûæ. Äåòñêèé ëûæíûé ñàä ïîíðàâèëñÿ, çà 3 äíÿ èíñòðóêòîð ïîñòàâèë íàøåãî 5-ëåòíåãî ñûíà íà ëûæè, çà ÷òî åìó î÷åíü áëàãîäàðíû. Çàâòðàêè â ðåñòîðàíå â ýòîì ãîäó áîëåå ñêóäíûå, â ïðîøëîì ãîäó àññîðòèìåíò áûë íàìíîãî øèðå, â îáåä â ðåñòîðàíå î÷åíü äîëãî ãîòîâèëè, ìû æäàëè ñóïû è ïèööó ìèíóò 30-40, à ãîðÿ÷èå áëþäà ÷àñ, è ýòî ïðè ïóñòîì ðåñòîðàíå. Íî ïåðñîíàë â ðåñòîðàíå âíèìàòåëüíûé è îáõîäèòåëüíûé.  ðåñòîðàíå íà óëèöå ( ìåõàíà) âñå áûëî âêóñíî è áûñòðî, ìû òàì îáåäàëè è óæèíàëè, çàêàçûâàëè öåëîãî áàðàí÷èêà íà âåðòåëå, áûëî ñóïåð.
 öåëîì îòåëü ïðîèçâ¸ë íà íàñ î÷åíü ïðèÿòíîå âïå÷àòëåíèå, êàê è â ïðîøëîì ãîäó.
Ìèíóñû: ÷àñòî íå ðàáîòàë ëèôò; íå ðàñ÷èùàëè ñíåã âîçëå îòåëÿ; ðåëàêñçîíà çàêðûâàëàñü âñåãäà íà ïîë÷àñà ðàíüøå óêàçàííîãî âðåìåíè
+ Commentaire de Sinead Forde
12.03.2019 01:58
Recommendez l'hôtel
Date de séjour: fév 2019
The location of the hotel is great. If snow conditions are good, you can Ski in and Ski out. However it can be just as east to walk to the mid station. Accommodation is clean, warm and comfortable. However the kitchen facilities are very limited. They have a nice Spa area and some great massages on offer. The biggest let down of the hotel, is some of the staff, in particular some of the reception staff. I found them rude, unhelpful when I was dealing with a certain issue. And a smile wouldnt go amiss.
+ Commentaire de Milena Chakarova
12.03.2019 11:44
Recommendez l'hôtel
Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Iolanda Pașcu
12.03.2019 07:46
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de popescu george alexandru
11.03.2019 10:50
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Jennifer Castaldo
10.03.2019 07:16
Recommendez l'hôtel
Date de séjour: fév 2019
Type de voyageur/s: Famille avec enfants
Perfect location near to the slopes and chair lifts.
+ Commentaire de Janice Miller /Tindall
10.03.2019 01:11
Recommendez l'hôtel
Date de séjour: fév 2019
Type de voyageur/s: Famille avec enfants
Lovely hotel in great location for ski out . Been twice and hope to return again next year. We have stayed in several hotels in the area and this is the best . Rooms are large, clean, very comfortable and room service spot on. Food is great in the hotel and there is something for everyone, including my fussy teenagers. The BBQ attached to hotel is fab, note this is not part of the half board . They had a new pancake maker at breakfast which was very tasty. I had a spa treatment this year which was fab and very reasonable too. We didn’t use the hotel entertainment as more for young children but we did play Pool in bar area. We tended to have a drink and go for tea after the busy time around 8.30.
Can’t fault the place for families. Would highly recommend to everyone . From the hotel website booking page you can book competitively priced transfers from airport and also ski packages , which makes things easier too, so you only need to arrange your flights. Holiday reps friendly and helpful as always x
+ Commentaire de Mr Philip Moriarty
10.03.2019 02:08
Recommendez l'hôtel
Date de séjour: fév 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de emel yukselova mehmedova
09.03.2019 09:37
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
Water in toilets pls...
+ Commentaire de Melanie Lillywhite
09.03.2019 09:30
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
The hotel was perfect for our young family. The location was an easy walk to the lift. The rooms were huge and very well equipped. The facilities were excellent and we very much enjoyed the food.
+ Commentaire de Oleg Apanassenko
09.03.2019 09:16
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Marius Tarcatu
09.03.2019 08:51
Recommendez l'hôtel
Date de séjour: jan 2019
Type de voyageur/s: Famille avec enfants
+ Commentaire de Warren Beasley
09.03.2019 07:37
Date de séjour: fév 2019
Type de voyageur/s: amis en vacances
The location could not be faulted,sadly the staff let the Hotel down .I asked a lady on reception if there was a local supermarket to buy some milk and she said no and I would need a taxi to go to the supermarket,only to find a local supermarket less than a five minute walk away....And the restaurant manager charged my son 4 lev for two small glasses of milk so we could have a cup of tea.The breakfast was awful my sons went once and did not go again ,That said there was one friendly person in the restaurant .There was also a very rude barman ,but he did cheer up three days later .I know there is a massive language barrier but a smile on a face is the same everywhere in the world and that was missing at the Hotel.I would not stay at this hotel again and certainly would not recommend it to anyone.
+ Commentaire de Êðèñòèíà Ñèìåîíîâà , Êîíñòàíöà Ñòîÿíîâà
09.03.2019 05:17
Recommendez l'hôtel
Date de séjour: mar 2019
Type de voyageur/s: Famille avec enfants
Ïðåêðàñåí õîòåë ñúñ ñòðàõîòíà ëîêàöèÿ. Êàòî öÿëî ñìå äîâîëíè.
Çàáåëåæêèòå òàçè ãîäèíà èäâàò ñëåä ñðàâíåíèå ñ ïðåäõîäåí ïðåñòîé, êîãàòî îáñëóæâàíåòî å áèëî íà ïî-âèñîêî íèâî.
Òîçè ïúò áàñåéíýò áåøå ìðúñåí è ñúîòâåòíî íå ãî èçïîëçâàõìå.
Ñåðâèòüîðèòå â ðåñòîðàíòà áÿõà èçêëþ÷èòåëíî íåäðóæåëþáíè òàçè ãîäèíà, íÿêîè îò òÿõ â ïîñòîÿííî ìðà÷íî è íàöóïåíî íàñòðîåíèå è ñúîòâåòíî ñ áàâíî îáñëóæâàíå.
Îòíîñíî ñåðâèòüîð Ìàðèÿ - íåäîïóñòèìî å äà ðàáîòèø ñ ÿâíà äîñàäà, áàâíî è äà ñåðâèðàø íàïèòêè, êàòî íîñèø áóòèëêèòå õâàíàòè âèñîêî çà ãúðëàòà ïðè ïîëîæåíèå, ÷å ñà îòâîðåíè. Óñìèâêàòà îòâàðÿ ìíîãî âðàòè!
+ Commentaire de EROL ESKINAZI
08.04.2018 01:04
Date de séjour: mar 2018
Type de voyageur/s: Famille avec enfants
+ Commentaire de Tatyana
20.03.2018 11:30
Recommendez l'hôtel
Date de séjour: mar 2018
Type de voyageur/s: Famille avec enfants
Áûëè ïåðâûé ðàç, îòäûõ â îòåëå íàì ïîíðàâèëñÿ. Èìïîíèðóåò òî, ÷òî ñ äåòüìè î÷åíü êîìôîðòíî. Çàâòðàê â ðåñòîðàíå ðàçíîîáðàçíûé, íàñ ñïàñàëî, ÷òî êàæäûé äåíü áûëè õëîïüÿ ñ ìîëîêîì äëÿ äåòåé. Îáåäàëè è óæèíàëè ïî÷òè âñå âðåìÿ â áàðáåêþ, ó íèõ î÷åíü âêóñíîå ìÿñî: ñóäæóê ïî- êîíñêè, õàíñêà ïëèòêà-ýòî òî, ÷òî ñòàðøèå äåòè çàêàçûâàëè êàæäûé äåíü. Äåòñêèé ëûæíûé ñàä-î÷åíü õîðîøàÿ èäåÿ, î÷åíü âíèìàòåëüíûé àíèìàòîð Îëåã, ñïàñèáî åìó áîëüøîå! Î÷åíü óäîáíî, ÷òî ëûæíîå îáîðóäîâàíèå ìîæíî áðàòü íå âûõîäÿ èç îòåëÿ. Î÷åíü óäîáíîå ðàñïîëîæåíèå îòåëÿ. Âî âñåì îòåëå è â íîìåðå, â ÷àñòíîñòè, áûëî òåïëî, ÷òî ïîíðàâèëîñü . Ñïàñèáî-öåíòð ÷èñòûé, äåâî÷êè -îáñëóæèâàþùèé ïåðñîíàë âíèìàòåëüíû ê ïîñåòèòåëÿì.
Åñòü íåêîòîðûå íàðåêàíèÿ ê íîìåðó: íåêîòîðûå ðîçåòêè âûïàäàëè, ïîä êðîâàòüþ îêàçàëèñü ÷óæèå íîñêè, âèäèìî îò ïðîøëûõ ïîñåòèòåëåé. Ðàññòðîèëî òî, ÷òî â íàøåì íîìåðå íå ðàáîòàë êàìèí.
Íî íåñìîòðÿ íà íåêîòîðûå íàðåêàíèÿ, ìû â ñëåäóþùåì ãîäó îïÿòü ïëàíèðóåì ïðèåõàòü.
+ Commentaire de gija melnupe
17.03.2018 06:52
Recommendez l'hôtel
Date de séjour: mar 2018
We ve stayed in Kamelia twice now purely due to hotel s excellent location. The two bedroom apartments are nice enough and decent size, allthough some furniture could do with an update.
The hotel is extremely hot and we had to turn down all the radiators and keep windows open in mid March to keep the temperature bearable.
The bar staff was the biggest let-down. All barmen we met were so rood and unhelpful it put us off coming down for a drink some nights.Also they don t serve wine by a glass at the bar or restaurant:(
Buffet food is fine if you r not too picky. On site BBQ restaurant is AMAZING!
+ Commentaire de David Stannard
16.03.2018 09:21
Recommendez l'hôtel
Date de séjour: mar 2018
Type de voyageur/s: couple en vacances
Noisy children running through corridors at night.
Soundproofing between floors could be better.
Barbecue restaurant didn't take credit card.
Over all though pretty good. I would come back again.
+ Commentaire de Ëþäìèëà Øàëûãèíà
13.03.2018 01:04
Recommendez l'hôtel
Date de séjour: mar 2018
Type de voyageur/s: amis en vacances
+ Commentaire de Èëêà Äèìîâà
27.02.2018 10:11
Recommendez l'hôtel
Date de séjour: fév 2018
Type de voyageur/s: amis en vacances
Îòëè÷åí õîòåë, óäîáíè ñòàè, ïåðôåêòà ÷èñòîòà.
+ Commentaire de mrs tonya lee( Janice Miller)
25.02.2018 12:21
Recommendez l'hôtel
Date de séjour: fév 2018
Type de voyageur/s: Famille avec enfants
+ Commentaire de TATIANA PAKHOMOVA
25.02.2018 07:23
Recommendez l'hôtel
Date de séjour: fév 2018
Type de voyageur/s: amis en vacances
Ìû â Ïàìïîðîâî 4 ðàç. Ïîêà Êàìåëèÿ ëó÷øèé îòåëü, â êîòîðîì ìû áûëè )
+ Commentaire de DAWN HAMILTON
23.02.2018 08:49
Recommendez l'hôtel
Date de séjour: fév 2018
Type de voyageur/s: Famille avec enfants
Fab family hotel.food, all facilities are first clasd
+ Commentaire de Janice Miller
19.02.2018 06:34
Recommendez l'hôtel
Date de séjour: fév 2018
Type de voyageur/s: Famille avec enfants
Had a great stay with family and friends. We have been to Pamporovo 4 times and this is the only hotel I feel I want to return to. The hotel was clean and room service brilliant. There was always something our kids found to eat in the restaurant which is a first too.
We will definitely return soon.
+ Commentaire de Sarkis Sirop
06.02.2018 02:17
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
+ Commentaire de Emel yukselova meymanova( Halime)
04.02.2018 10:10
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
İt must be water on toilets in the rooms. Because there is many turkish people and this is very bad for them.
+ Commentaire de gokhan gulkilik( parents)
01.02.2018 09:54
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
Our stay at the hotel was great but I would not recommend anyone to go to barbecue restaurant of the hotel.
+ Commentaire de Aysen Cosgun
28.01.2018 07:05
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
Everything was good. If only kids activity started at 19:30-20:00 it would have beeb better.
+ Commentaire de Martynovska Nataliia
26.01.2018 08:17
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: couple en vacances
+ Commentaire de Àíåòà Èâàíîâà
23.01.2018 07:59
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
Áëàãîäàðèì è íà ñòðàõîòíèòå àíèìàòîðè Îëåã,Àëåêñ,Ìèìè è Ðîñêî!Êàêòî è íà ñêè ó÷èòåëÿò îò äåòñêàòà ãðàäèíà Ìèòêî, êîèòî íàïðàâèõà ïðåñòîÿò íà äåòåòî íè íåçàáðàâèì!
+ Commentaire de Stylianos Papaioannou
23.01.2018 08:17
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: amis en vacances
+ Commentaire de Borislav Dimitrov
21.01.2018 11:02
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
Good and polite staff - remembered we stayed before. Good value for money
+ Commentaire de Iaroslav Galyshko
18.01.2018 08:27
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
Î÷åíü ïëîõàÿ Óáîðêà ,îáèäíî ! À â öåëîì õîðîøèé îòåëü
+ Commentaire de cristina
15.01.2018 08:25
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: amis en vacances
+ Commentaire de Marius Tarcatu
10.01.2018 10:44
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
+ Commentaire de Elizabeta Rangjelovikj
09.01.2018 05:43
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Famille avec enfants
+ Commentaire de VESELKA VASILEVA
08.01.2018 06:29
Recommendez l'hôtel
Date de séjour: dec 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Svetlana Dronina
08.01.2018 05:01
Recommendez l'hôtel
Date de séjour: jan 2018
Type de voyageur/s: Montant total
+ Commentaire de Ñâåòëàíà Àäñêîâà
06.01.2018 05:04
Recommendez l'hôtel
Date de séjour: dec 2017
+ Commentaire de Chehab Zaki
28.12.2017 09:30
Recommendez l'hôtel
Date de séjour: dec 2017
Type de voyageur/s: amis en vacances
+ Commentaire de ßííà Ðóñêîâà
25.09.2017 06:01
Recommendez l'hôtel
Date de séjour: sept 2017
Type de voyageur/s: amis en vacances
Ïðåêðàñíè óñëîâèÿ çà ïúëíîöåííà ïî÷èâêà!
+ Commentaire de Mark Kats
25.09.2017 05:09
Recommendez l'hôtel
Date de séjour: sept 2017
Type de voyageur/s: amis en vacances
+ Commentaire de Àíåòà Èâàíîâà Àíãåëîâà
26.07.2017 05:13
Recommendez l'hôtel
Date de séjour: juillet 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Íåâåíà Áóêóðåùëèåâà
02.07.2017 02:19
Recommendez l'hôtel
Date de séjour: juin 2017
Type de voyageur/s: amis en vacances
Ìíîãî õóáàâî ìÿñòî, êúäåòî èìà ïîëîæèòåëíî íàñòðîåíèå! Õàðåñàõà íè öâåòÿòà ïî áàëêîíèòå, îðèãèíàëíèòå èäåè çà ñàêñèè, äèçàéíúò è ðàçïðåäåëåíèåòî íà ñòàèòå. Âúçìîæíîñò çà ïîäîáðåíèå: âúçãëàâíèöèòå - ïðåêàëåíî îáåìíè è æèëàâè, ãðúáíàêúò íå å â ïðàâà ëèíèÿ ñïðÿìî âðàòà. Ïðîó÷åòå êàê ìîæå äà ñå îñèãóðè îòìîðà íà âðàòà è ãúðáà. Çàêóñêàòà (îñîáåíî áàíèöàòà) áåøå ìàéñòîðñêè íàïðàâåíà. Ìíîãî ìèëè ñëóæèòåëè. Áëàãîäàðíîñòè íà âñè÷êè!
+ Commentaire de TSOMPANIS THEODOROS
09.03.2017 06:00
Recommendez l'hôtel
Date de séjour: mar 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Svetlana
02.03.2017 07:12
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: couple en vacances
+ Commentaire de Milena Chakarova
01.03.2017 02:03
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants
The hotel is great - big apartments, very warm, lots of entertainment for kids, food is decent as variety and of very good taste. The ski kindergarten is a great way to introduce the kids to skiing for a fair price.
On the negative side - the internet was non-existent in 2017. You have to pay for the spa robe, slippers and each use of sauna. This should be included in the price for the stay.
+ Commentaire de Alycia mcquillin
28.02.2017 05:15
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants
The hotel met and in some cases exceeded expectations, the bar staff were particularly friendly and provided excellent service. The hotel was very much geared towards families offering children's entertainment(if you wished to use this service). The hotel was in a great location for skiing and close to additional bars and restaurants. The hotel restaurant offered pretty good food and a good choice of hot and cold meals so we didn't visit any other restaurants during the evening. My children used the swimming pool on a daily basis as well as the billiards table (5 lev per hr) and table tennis (3 lev per hr) we were made aware of these charges when we received our room bill on the last day, charges of 15 lev were also charged for using the sauna. I would have appreciated upfront knowledge of these charges and believed such charges would have been included within the cost of our Half Board stay. I would definitely recommend this hotel and was very happy with the staff and facilities overall.
+ Commentaire de Áîðÿíà Êàñàïñêà
26.02.2017 03:53
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants
Äåòñêèÿò êúò èìà íóæäà îò îáíîâÿâàíå
+ Commentaire de Milen Kirilov
19.02.2017 02:20
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de POPESCU GEORGE ALEXANDRU
12.02.2017 08:44
Recommendez l'hôtel
Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ivan Cvetanovic
10.02.2017 06:40
Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
I canceled my travel because my wife is child-bearing.
The doctor advised us to stay at home because is risk pregnancy.
In vaucher was write the free cancelation big red type but in bottom text small type was write penality for cancelation 45e.
Althoug I was document of doctor for keeping pregnancy for my wife, the agency was removed from my account the 45 euros. It thihk that is no fair and I never reserved in this agency. Otherwise I was 3 years yet on Pamporovo, I lead a group of my friends.
+ Commentaire de Dejan Radivojevic
08.02.2017 02:53
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: amis en vacances
+ Commentaire de Mr Raymond Irwin
31.01.2017 10:31
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: couple en vacances
+ Commentaire de Íåëè Ñòîéêîâà
31.01.2017 06:48
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Borislav Dimitrov
25.01.2017 12:46
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ðîñèöà Ãåîðãèåâà
23.01.2017 07:43
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
×óäåñåí õîòåë,ïðèÿòíà îáñòàíîâêà,ëþáåçåí ïåðñîíàë,ìíîãî çàáàâëåíèÿ çà äåöà.Çà ñúæàëåíèå ñëàá èíòåðíåò,ïî÷òè å íåâúçìîæíî äà ñå ïîëçâà.Ñ óäîâîëñòâèå ùå ãî ïîñåòèì îòíîâî.
+ Commentaire de Äåÿí Äàâèäîâ
21.01.2017 08:47
Recommendez l'hôtel
Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
Õîòåëà å ïðåêðàñåí çà ñåìåéíà ïî÷èâêà. Èìà ìíîãî ðàçâëå÷åíèÿ çà äåöàòà. Õîòåëà å íà ìíîãî óäîáíî ìÿñòî-íà 5 ìèí. ïåøà îò ñêè ïèñòèòå. Ïðåêàðàõìå ñè íåâåðîÿòíè 5 äåíà è ñëåäâàùàòà ãîäèíà îòíîâî áèõìå ñå âúðíàëè.
+ Commentaire de Ghita Cristian
09.01.2017 12:10
Date de séjour: dec 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Alexandru Nica
08.01.2017 05:29
Date de séjour: dec 2016
Type de voyageur/s: Famille avec enfants
Staff is not having the right attitude towards customers. Nervous, not looking for solutions for the customers.
+ Commentaire de ÏËÀÌÅÍ ÌÈÐ×ÅÂ
25.12.2016 09:17
Recommendez l'hôtel
Date de séjour: dec 2016
Type de voyageur/s: couple en vacances
+ Commentaire de Äèäà Íèêîâà
22.12.2016 10:55
Recommendez l'hôtel
Date de séjour: dec 2016
Type de voyageur/s: amis en vacances
Ñúñ ñèãóðíîñò ùå ãî ïîñåòèì îòíîâî ïðè ñëåäâàùîòî íè èäâàíå â Ïàìïîðîâî.
+ Commentaire de Ãåîðãè Ãåîðãèåâ
17.10.2016 05:50
Recommendez l'hôtel
Date de séjour: oct 2016
Type de voyageur/s: Voyage d'affaires
ÍÎÂ
+ Commentaire de Steliyana Bakalova-Georgieva
27.07.2016 01:57
Recommendez l'hôtel
Date de séjour: juillet 2016
+ Commentaire de Êðèñòèíà Êàëúìîâà
23.04.2016 09:13
Recommendez l'hôtel
Date de séjour: avril 2016
Type de voyageur/s: Famille avec enfants
Óñëîâèÿòà â õîòåëà ñà ñòðàõîòíè - ñàìàòà îáñòàíîâêà, ïåðñîíàëúò å èçêëþ÷èòåëíî ëþáåçåí è îòçèâ÷èâ, õðàíàòà ìíîãî äîáðà. Ïîñåùåíèåòî íè áåøå ïðåç äåëíè÷íèòå äíè, ñëåä êðàÿ íà ñèëíèÿ ñåçîí çà çèìíèòå íè êóðîðòè è ïúðâèòå 2 äíè áÿõìå àáñîëþòíî ñàìè â õîòåëà, êîåòî äîïúëíèòåëíî äîïðèíåñå çà åäíà ñòðàõîòíà è ñïîêîéíà ïî÷èâêà.
+ Commentaire de Anne Rodda
12.04.2016 05:17
Recommendez l'hôtel
Date de séjour: mar 2016
Type de voyageur/s: Famille avec enfants
We rented a 2 bed apartment which was pleasantly decorated, clean, and quite spacious. The kitchen area was well equipped and had everything but a plug to do the washing up and one was not provided even after asking. The only other complaint was that the beds in the second bedroom were very narrow, only 2'6" or so and our teenage kids had trouble fitting into them. The boiler in the apartment did not hold enough hot water for four showers so we had to be careful to stagger them.
It was the end of the ski season so we were one of the few families there. The staff were pleasant and courteous, spoke reasonable english and were very helpful (apart from the plug!).
The amenities were fine with a small swimming pool and relaxing area, table tennis, pool, bar and tavern, but it was a shame that use of the spa was not included as, for a family of four, it got expensive to use it more than a couple of times. Didn't use the outdoor football pitch but watched others from our balcony having fun on it.
The location was great, close to Mid-station and the bottom of "The Wall", if we had had more snow, could have been a ski-in ski-out. However we were unlucky to have one of the warmest springs for 20 years. Pamporovo Village was a short walk and ski lift away.
Our main complaint would be about the food. We booked half-board as I wasn't sure how far from shops and restaurants we would be and we regretted it. Breakfast was buffet style and was passable, but shortly into our stay our buffet style evening meal was replaced with a very limited menu (probably due to lack of guests). The children stooped eating the pasta when I was ill one night from the Carbonara. I ended up cooking for the kids more than eating there which was a shame. The taverna attached had a much greater range of food on offer but we were not allowed to eat there instead unless we paid for the food which sort of defeated the object.
Overall, the accommodation was fine and a good size for a family of four. We would go back there to stay but would not opt for the half board option just breakfast.
+ Commentaire de Milena Chakarova
15.03.2016 12:36
Recommendez l'hôtel
Date de séjour: mar 2016
Type de voyageur/s: Famille avec enfants
Excellent place for a family holiday with fun for everyone! The appartments are big and comfortable, the outside area is great.
+ Commentaire de îëåã
11.03.2016 07:29
Recommendez l'hôtel
Date de séjour: mar 2016
Type de voyageur/s: Famille avec enfants
îáÿçàòåëüíî ïðèåäåì åù¸
+ Commentaire de Íèêîëàé Ïåòðîâ
07.03.2016 10:17
Recommendez l'hôtel
Date de séjour: fév 2016
Type de voyageur/s: amis en vacances
Íà ðåöåïöèÿ íÿìàõà èíôîðìàöèÿ äàëè ðàáîòè íîùíàòà ïèñòà - çàäúëæèòåëíî å åäèí òàêúâ õîòåë, â êîéòî îñíîâíèòå ïî÷èâàùè ñà ñêèîðè/ñíîóáîðäèñòè å äà èìà èíôîðìàöèÿ çà ñúñòîÿíèåòî íà ïèñòèòå è ñúîðúæåíèÿòà, à íå äà ðàçêàðâàò õîðàòà äî ïèñòàòà çà äà ñè ïðîâåðÿò ñàìè.
Ïðåïîðú÷âàì â ðåñòîðàíòà äà ñå íàáëÿãà íå òîëêîâà íà ðàçíîîáðàçèåòî íà õðàíàòà, êîëêîòî íà êà÷åñòâîòî.
+ Commentaire de Äåÿíà Òîäîðîâà
07.03.2016 09:35
Recommendez l'hôtel
Date de séjour: fév 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Áèëÿíà Ìèõàéëîâà
02.03.2016 08:40
Recommendez l'hôtel
Date de séjour: fév 2016
Õîòåëúò å õóáàâ, ÷èñò è ìíîãî äîáðå óòî÷íÿâàíå. Ïåðñîíàëúò å ëþáåçåí. Àíèìàöèÿòà áåøå ìíîãî äîáðà, äåöàòà ñå çàáàâëÿâàé, ìíîãî. õðàíàòà å íà ìíîãî íèñêî íèâî, êàêòî ïî îòíîøåíèå íà êà÷åñòâîòî, òàêà é ïî îòíîøåíèå íà ðàçíîîáðàçèåòî. Î÷àêâàõ ïîâå÷å.
+ Commentaire de Liliya Spasova
29.02.2016 05:21
Recommendez l'hôtel
Date de séjour: fév 2016
Type de voyageur/s: Famille avec enfants
Ïðåêàðàõìå ÷óäåñíî. È õîòåëà è ïåðñîíàëà ñà ìíîãî ïðèÿòíè!
Èìàì ñëåäíèòå ïðåïîðúêè:
1.  ìàòåðÿëèòå íÿìà ñïðàâî÷íèê íà íåîáõîäèìè íîìåðà êàòî ðåöåïöèÿ, ñïà öåíòúð, ðóì ñåðâèç, âúïðåêè ÷å èìà îáñòîéíî îïèñàíèå íà óñëèãèòå.
2. Áè áèëî ìíîãî ïîëåçíî â êóõíåíñêàòà ÷àñò íà àïàðàòàìåíòà äà ïðåäîñòàâÿòå ãúáà çà ìèåíå íà ïðèáîðè è ïàðöàë çà çàáúðñâàíå.
+ Commentaire de Alexander Moutafis
09.02.2016 08:52
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
Êàêòî è ïðåäõîäíè ãîäèíè àñàíñüîðèòå íå óñïÿâàò äà îáñëóæàò ãîñòèòå íàâðåìå. Íåïðèÿòíà èçíåíàäà áåøå ïëàòåíàòà âå÷å ñïà çîíà.
+ Commentaire de yulia
08.02.2016 07:51
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ivan Cvetanovic
03.02.2016 07:04
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
Ovo je druga godina kako posecujemo ovaj hotel. U odnosu na cenu, prezadovoljni smo kvalitetom dobijenih usluga. Hotel je na dobroj poziciji, 5 minuta hoda od centra Studenac. Za skijase moguce je iz skijarnice ski putem kroz sumu doci do zicare, odakle vas cetvorosed vozi do Studenca. Apartmani su prostrani i cisti. Internet signal cesto bude veoma slab da se ne moze koristiti, to je jedina zamerka koju imamo. Osoblje je veoma ljubazno i stoji vam na raspolaganju.
+ Commentaire de Ðîñåí Ïîìåòêîâ
01.02.2016 05:58
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: amis en vacances
+ Commentaire de Ñíåæàíêà Ñìèëêîâà
01.02.2016 03:39
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
Çäðàâåéòå,
Çà 2-ðè ïúò áÿõìå â õîòåëà. Âñè÷êî áåøå äîáðå ñ èçêëþ÷åíèå íà ÑÏÀ öåíòúðà. Ðàáîòíîòî ìó âðåìå å îò 10-21÷ - ñëåäâà äà å ãîòîâî çà ïîëçâàíå, à íå òåïúðâà äà çàãðÿâàò ïàðíàòà áàíÿ, ñàóíàòà èëè äà ñå ÷èñòè áàñåéíà. Ðåàëíî îòâàðÿíåòî å ñëåä 1 ÷àñ - âðåìåòî íåîáõîäèìî íà ïåðñîíàëà äà ïîäãîòâè ñúîðúæåíèÿòà çà ïîëçâàíå.
Äðóãàòà ìè çàáåëåæêà ïî îòíîøåíèå íà ÑÏÀ öåíòúðà å ëèïñàòà íà öåíà çà äåöà - íÿìà êàê äåöàòà äà ñà íà öåíàòà íà âúçðàñòåí ïðè ïîëîæåíèå, ÷å òå íå ìîãàò äà ñòîÿò ïîâå÷å îò 10 ìèí è òî ñàìî â äæàêóçèòî, òúé êàòî ñàóíàòà è ïàðíàòà áàíÿ íå ñà ïðåïîðú÷èòåëíè äî îïðåäåëåíà âúçðàñò.
Èìàì ïðåïîðúêà è äà ïðåäâèäèòå çàêóïóâàíå íà ñêè êàðòè íà ïðåôåðåíöèàëíè öåíè çà ãîñòèòå íà õîòåëà ïðè ïðåñòîé íàä 3 äíè.
Èíà÷å - âå÷å ñúì âè ïðåïîðú÷àëà íà ìíîãî îò ïðèÿòåëèòå ñè, êîèòî êàðàò ñêè è 3 îò ñåìåéñòâàòà ùå äîéäàò - èìàò ðåçåðâàöèè îò 12 è 13.02.
Íèå ñàìèòå ïàê áèõìå äîøëè â êðàÿ íà ñåçîíà, àêî âñå îùå èìà ñíÿã :-)
+ Commentaire de YALCIN AKCAY
29.01.2016 05:41
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de hikmet saracoglu
29.01.2016 05:39
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
Its a good hotel for the money. We used the spa for 15 lev which is fine but charging 5 lev for using
the rope didnt make sense.
+ Commentaire de Borislav Dimitrov
27.01.2016 09:01
Recommendez l'hôtel
Date de séjour: jan 2016
Type de voyageur/s: amis en vacances
+ Commentaire de Chrysoula Pantelou
19.01.2016 09:01
Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Anna Bourneva
03.01.2016 11:53
Date de séjour: dec 2015
Type de voyageur/s: couple en vacances
Íÿìàì ïðåäñòàâà êàê òîçè õîòåë ñå å ñäîáèë ñ ÷åòèðè çâåçäè, íî ñ îïèòà íà ÷îâåê êîéòî ïúòóâà ïîñòîÿííî è ïðåêàðâà ïîâå÷åòî âðåìå â ðàçëè÷íè õîòåëè, áèõ êàçàëà ÷å ðàçäàâà÷èòå íà çâåçäè òðÿáâà äà ïîìèñëÿò îùå âåäíúæ.
À êàòî ÷îâåê, êîéòî å òðúãíàë ñ î÷àêâàíåòî äà ïðåêàðà íîâîãîäèøíèòå ïðàçíèöè â õóáàâ áúëãàðñêè õîòåë áèõ êàçàëà , ÷å å áÿõ ðàçî÷àðîâàíà çàøîòî:
1. Ïðè ðåçåðâàöèÿ íàïðàâåíà îùå â íà÷àëîòî íà àâãóñò, ïúðâîíà÷àëíî áÿõ íàñòàíåíà â àïàòàìåíò çà èíâàëèäè, áåç áàëêîí, íà 3 íèâà ïîä ðåöåïöèÿòà, íÿìàùà íèùî îáùî ñ êàðòèíêàòà â èíòåðíåò ñàéòà, çàùîòî, ïî îáÿñíåíèÿòà íà ðåöåïöèîíèñòêàòà, äðóãè ñâîáîäíè íÿìàëî. Ñëåä îòêàç îò ìîÿ ñòðàíà äà îñòàíà â òîçè àïàðòàìåíò, áÿõ íàñòàíåíà â äðóã, òîçè ïúò ñàìî íà åäíî íèâî ïîä ðåöåïöèàÿòà, ñ êðàñèâ èçãëåä êúì åäèí íàñèï.
2. Àáñîëþòíî íååôåêòèâíà ðàáîòà íà ðåöåïöèÿòà. Îãðîìåí õîòåë ñ ðåöåïöèéêà ñ åäèí êîìïþòúð è ìóäíà ðàáîòà íà ðåöåïöèîíèñòêèòå å èçïèòàíèå çà íåðâèòå íà âñåêè ãîñò íà õîòåëà.
3. Áîéëåð. Èêîíîìè÷åí. Ñëåä êàòî ñå èçêúïå åäèí ÷îâåê, äðóãèÿò ÷àêà 2 ÷àñà ïîíå äà ñå èçêúïå ñ ïðèëè÷íî òîïëà âîäà.
4. Ïàðêèíã. Íå çíàì êîëêî êîëè ïîáèðà íî îïðåäåëåíî íå è ïîëîâèíàòà íà áðîÿ íà àïàðòàìåíòèòå.
5. Òåëåôîíúò â ñòàÿòà íå ðàáîòåøå. Íå ãî îïðàâèõà 6 äíè.
Íå èñêàì äà ïðîäúëæàâàì. Ñëåä òðè ïîñåùåíèÿ íà Èâà è Åëåíà, ðåøèõìå çà ðàçíîîáðàçèå äà ïîñåòèì äðóã äîáúð õîòåë. Ñãðåøèõìå è íÿìà äà ïîâòîðèì.
+ Commentaire de Apostolos Folinas
31.12.2015 07:18
Date de séjour: dec 2015
Type de voyageur/s: Famille avec enfants
+ Commentaire de XENI VROCHIDOU
28.12.2015 07:55
Recommendez l'hôtel
Date de séjour: dec 2015
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ãðèãîð Êàðàïàïàçîâ
05.12.2015 11:30
Recommendez l'hôtel
Date de séjour: nov 2015
Type de voyageur/s: couple en vacances
+ Commentaire de Äîðà Èâàíîâà
24.03.2015 10:52
Recommendez l'hôtel
Date de séjour: mar 2015
Type de voyageur/s: Famille avec enfants
Çàáåëåæêà: 711 ñòóäåíà õîëíà ÷àñò. Ïîíÿêîãà ìèðèøå íà äèì.
+ Commentaire de Milena Chakarova
05.03.2015 11:04
Recommendez l'hôtel
Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
+ Commentaire de Irina Turlanova
24.02.2015 09:55
Recommendez l'hôtel
Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
 îòåëå ïîíðàâèëîñü âñå, íåò íè îäíîãî íàðåêàíèÿ. ×èñòî, óäîáíîå ðàñïîëîæåíèå, îòëè÷íûé ïåðñîíàë, çàìå÷àòåëüíî îáîðóäîâàí êóõîííûé óãîëîê, òåïëî, óþòíî.
Äëÿ êàòàíèÿ íà ëûæàõ âñå ïðåäóñìîòðåíî è îáîðóäîâàíî - ñêè äåïî, ãäå ìîæíî âçÿòü íàïðîêàò îáîðóäîâàíèå è õðàíèòü ñâîå, âçÿòü íàïðîêàò ñàíêè, ñíåãîêàòû äëÿ äåòåé. Äëÿ äåòåé åñòü èãðîâûå ïëîùàäêè è íà óëèöå, è â ïîìåùåíèè. Äëÿ íàñ ýòî áûëî àêòóàëüíî. Ðåñòîðàí ïðèñïîñîáëåí äëÿ ñåìåé ñ äåòüìè-íàì ñ äâóìÿ äåòüìè 3 ã è 7 ìåñ ìåíþ è êà÷åñòâî ïðèãîòîâëåíèÿ åäû ïîíðàâèëîñü. â êà÷åñòâå ïîæåëàíèÿ - õîòåëîñü áû îò ïåðñîíàëà îòåëÿ óñëûøàòü áîëüøå èíôîðìàöèè (â ñëó÷àå íåîáõîäèìîñòè) î áëèæàéøèõ ìàãàçèíàõ è àïòåêàõ. Íàì ýòî áûëî íóæíî, ïðèõîäèëîñü èñêàòü âñå ñàìèì.
+ Commentaire de Maria Leontieva
16.02.2015 05:18
Recommendez l'hôtel
Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
Îòåëü î÷åíü ïîíðàâèëñÿ, ïåðñîíàë, îáñëóæèâàíèå íà âûñîòå)Äëÿ ñåìüè ñ ìàëåíüêèìè äåòüìè ñàìîå òî!
+ Commentaire de Samar Abi-Gerges
15.02.2015 05:45
Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
Comfortable and quiet, yet staff need to give better attention to details. No top up of toiletries or disposal of empty ones. Rather than focusing on changing towels and bedsheets, general cleaning of the apartment can be improved. I spotted dirt on the floor the first day I walked in and it stayed there until the 7th day!!
+ Commentaire de cvetanovic ivan
05.02.2015 09:41
Recommendez l'hôtel
Date de séjour: jan 2015
Type de voyageur/s: Famille avec enfants
Mi smo troclana porodica, sa malom bebom. S obzirom na cenu koju smo platili mi smo prezadovoljni sa hotelom. Higijena je na visokom nivou, svakog dana se ciste sobe, kupatilo, menjaju peskiri, a jednom u toku boravka nam je zamenjena posteljina. Apartman je veoma prostran i lepo opremljen. Kuhinja ja takodje super opremmljena, bukvalno imate od vadicepa, preko case za vino do tostera, aparata za kavu, caj itd. Imate sav potreban pribor. Jedino kuhinja nema rernu, ali to menja mikrotalasna pecnica. Grejanje je vise nego dobro, u celom hotelu je ista temperatura, tako da neretko mozete sresti goste u kupacem kostimu u liftu :)) U sobama imate kablovski internet koji je odlican i wi fi ciji je signal ponekad los, ali zadoovoljavajuci. U hoteskoj skijarnici imate veoma dobru opremu za iznajmljivanje. Takodje hotel poseduje podzemnu garazu na dva nivoa. Bazen u hotelu je besplatal, ali se SPA CENTAR (DJAKUZI, TURSKO KUPATILO I SAUNA) PLACAJU, IAKO NA SAJTU HOTELA PISE DA JE BESPLATNO. Hrana u hotelu je takkodje odlicna. Za decu do 6 godina je besplatno, od 6 do 13 se placa umanjeno, a preko 13 placaju kao odrasli. Pa tako isti aparmtan vam moze ispasti 300, a moze i preko 450e, to je neka politika hotela.
U svakom slucaju svaka preporuka za ovaj hotel, opravdali su nasa ocekivanja i vise nego sto smo se nadali.
+ Commentaire de Daniela Cholakova
05.01.2015 11:13
Recommendez l'hôtel
Date de séjour: dec 2014
Type de voyageur/s: Famille avec enfants
Îòëè÷íè óñëîâèÿ çà ïî÷èâêà. Ñòðàõîòíà àíèìàöèÿ çà äåöàòà è äîáðè ñêè ó÷èòåëè. Íåîáõîäèìî å äà ñå ïîäîáðè ðàçíîîáðàçèåòî è êà÷åñòâîòî íà õðàíàòà. Ñàóíàòà è ïàðíàòà áàíÿ ñå ïîëçâàò ñðåùó çàïëàùàíå , êîåòî íå ïðàâè äîáðî âïå÷àòëåíèå.
+ Commentaire de Ïåòÿ Õðèñòîâà
17.08.2014 07:43
Date de séjour: août 2014
Type de voyageur/s: Famille avec enfants
Èìàì çàáåëåæêà åäèíñòâåíî ïî îòíîøåíèå íà õðàíàòà- åäíîîáðàçíî, ìàëêî. Çà 4 äíè íå ñåðâèðàõà íèòî ðèáà, íèòî àãíåøêî. Õëÿá èìàøå ñàìî ÷åðåí è áÿë-ñóõ.
+ Commentaire de Anatoly Mogilda
18.05.2014 12:31
Recommendez l'hôtel
Date de séjour: fév 2014
Type de voyageur/s: couple en vacances
+ Commentaire de Yanko Bundov
07.05.2014 06:57
Recommendez l'hôtel
Date de séjour: mai 2014
Type de voyageur/s: Famille avec enfants
+ Commentaire de Andrey Yakolev
04.03.2014 08:11
Recommendez l'hôtel
Date de séjour: fév 2014
Type de voyageur/s: amis en vacances
+ Commentaire de Victor Demidov
28.02.2014 07:23
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Date de séjour: fév 2014
Type de voyageur/s: Famille avec enfants
Ïèòàíèå íà çàâòðàêå áûëî ñêóäíûì è îäíîîáðàçíûì - î÷åíü ìàëî îâîùåé, íåò êàøè, íåò ñîêîâ. Òðóäíî ïèòàòüñÿ âåãåòàðèàíöàì.
 îñòàëüíîì âñå ïîíðàâèëîñü
+ Commentaire de KHLIUPINA ALESIA, KHLIUPIN RUSLAN
28.02.2014 07:24
Recommendez l'hôtel
Date de séjour: fév 2014
Type de voyageur/s: couple en vacances
Óþòíûé è ïðîñòîðíûé íîìåð, ïðèâåòëèâûé ïåðñîíàë, ìíîãèå ãîâîðÿò ïî-ðóññêè, åæåäíåâíàÿ óáîðêà, íåïëîõîé âûáîð áëþä è õîðîøåå êà÷åñòâî ïðîäóêòîâ â ðåñòîðàíå è áàðáåêþ. Ïðèÿòíàÿ àòìîñôåðà, ìíîãî äåòåé ðàçíîãî âîçðàñòà.
+ Commentaire de Paul Doyle
09.02.2014 06:28
Recommendez l'hôtel
Date de séjour: fév 2014
Type de voyageur/s: couple en vacances
This hotel is very nice close to the slopes but a bit far from the town. Couldn't really fault it. Food was Ok Apartment are very good and staff are very pleasant and speak good english
+ Commentaire de MRS DINEEVA EKATERINA
26.01.2014 09:10
Recommendez l'hôtel
Date de séjour: jan 2014
Type de voyageur/s: Famille avec enfants
â îòåëå âñå ïðåêðàñíî, åñëè ïðèäèðàòüñÿ: íå õâàòàåò ïîëî÷åê â âàííîé
+ Commentaire de Alexiadis Nikos
29.12.2013 11:29
Date de séjour: dec 2013
Type de voyageur/s: Famille avec enfants
+ Commentaire de VANYA PETROVA
25.08.2013 01:24
Recommendez l'hôtel
Date de séjour: août 2013
Type de voyageur/s: Famille avec enfants
Ìíîãî óäîáíî è êîìôîðòíî ìÿñòî ñ èíòåðåñíè çàíèìàíèÿ çà äåöà è ñïà óäîâîëñòâèÿ çà âúçðàñòíè â ñàìîòî ïîäíîæèå íà ëèôòà è ñêè ïèñòèòå. Êðàñîòà è ñïîêîéñòâèå, îò êîåòî âñåêè ñå íóæäàå, óáåäåòå ñå ñàìè!
+ Commentaire de Íîðà Ïåé÷åâà
14.03.2013 01:57
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Kamelia Hôtel
÷óäåñåí õîòåë.â áëèçîñò äî ïèñòèòå,êîåòî ïîçâîëÿâà è íîùíî êàðàíå íà ñêè; èçêëþ÷èòåëíî ëþáåçåí ïåðñîíàë;÷èñòîòà êàêòî â àïàðòàìåíòèòå òàêà è â îáùèòå ÷àñòè; òîïëî è óþòíî ñ âúçìîæíîñò äà ñè çàïàëèø è êàìèíà; õðàíàòà å äîáðà. ïîñåùàâàìå îò ãîäèíè ïàìïîðîâî è ñìå îòñÿäàëè â ðàçëè÷íè õîòåëè, íî êîìïëåêñ êàìåëèÿ íè ñïå÷åëè è îòíîâî áèõìå îòñåäíàëè â íåãî.
+ Commentaire de Ïåòúð Ïåòðîâ
25.10.2012 10:13
Date de séjour: oct 2012
Type de voyageur/s: couple en vacances
Íà âíèìàíèåòî íà ñîáñòâåíèöèòå íà Êàìåëèà Ïàìïîðîâî!ÑÏÀ-öåíòúðà å àáñîëþòíà èìèòàöèà!Ïîâðåäåíè Äóøîâå,Ëèïñà íà ãîðåùà âîäà,Äæàêóçèòî çà òðèìà ñå çàðåæäà ñ ìàðêó÷ îò äóøîâåòå è íå ðàáîòè.Îò 10.00 äî 17.00 ÷àñà ÑÏÀ å â ïðîôèëàêòèêà!  àïàðòàìåíòèòå Ñòîëîâåòå ,Ìàñèòå ñ ïîâðåäåíè êðàêà.Âñè÷êî å èçïîëçâàíî,íå ïîääúðæàíî-Âðåìå çà îöåíêà îò 22.10. äî26.10.2012ã.
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