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commentaires pour l`hôtel :
Rating des hôtels:
8.4/10 Sur la base de 60 commentaires
+ Commentaire de Anna Turkina
26.03.2024 11:44
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Date de séjour: mar 2024
Type de voyageur/s: Famille avec enfants
+ Commentaire de Plessers
12.03.2023 09:07
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Date de séjour: mar 2023
Type de voyageur/s: couple en vacances
Friendly personal, clean hotel, large choise buffet all available at room, all available at wellness and close to village and slopes to ski
+ Commentaire de evgenia plaskovich
17.02.2020 03:41
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Date de séjour: fév 2020
Type de voyageur/s: amis en vacances
+ Commentaire de Lyudmila Lorgus 24/03/1979 Andrey Lorgus 28/03/1977 Ivan Lorgus 18/03/2004 Alexey Lorgus 27/06/2011
09.03.2019 09:25
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Date de séjour: fév 2019
all was good except the room creaning (not accurate) and also some items in the bathroom were broken
+ Commentaire de Rizvanov Ilshat, Rizvanova Rezeda,Rizvanov Rustam.
18.03.2018 07:59
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Date de séjour: mar 2018
Type de voyageur/s: couple en vacances
Õîðîøèé îòåëü äëÿ ãîðíîëûæíîãî îòäûõà
+ Commentaire de Deborah Mackay
13.04.2017 06:40
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Date de séjour: avril 2017
+ Commentaire de Volodymyr Samylenko
29.03.2017 10:31
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Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
That was a nice and cozy hotel, one of the best in BG. The location is excellent. Good is better then excellent :)and the service in the restaurant was great. Kids friendly:)- those disco for children was an adwantage!! Thanks for the guys!. The parking issue (pay) have to be informed in advance. Room service should be provided on a daily basis in 5* hotel.
Thanks a lot.
+ Commentaire de Nebojsa Miletic
15.03.2017 11:00
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Date de séjour: mar 2017
Type de voyageur/s: Famille avec enfants
Things which could/should be improved:
1. Mattress should be improved, if not additional add on mattress could be available upon request (as is practice in some other hotels)
2. Refrigerator – although it was replaced the replaced broke down and after additional repairs was also loud, there was no quite in the room it is difficult to have peace and tranquility when refrigerator is so loud
3. Parking should be cleaned of snow frequently, since it was not cleaned couple of cars were parked on the middle of the parking and leaving was problematic
4. Towels are of bed quality
5. Sauna does not have a door handle on the inside
6. Lighting in spa area is not working (showers next to sauna)
7. Heating in spa was inadequate
8. Light in the ante room is set to turn off by itself and that was a problem since there is not enough light in the room
9. Rooms should be polished, minor maintenance needs were present and should be fixed, power fixture bellow sink, door frame, table was damaged, phone was not working
10. Manual which is present in the room is inadequate, no information relating to safe, wifi, use of SPA, ski room use etc.
11. No place to hang wardrobe on the terrace
12. Wardrobe does not have enough room / shelves
13. Slide and similar items for small kids could be added in the hotel for minimal cost, it is strange that hotel which is behind Festa and which does not claim 5* has slide, and better facilities outside for kids when compared to FWP
14. Price of drinks in restaurant and café should be the same
Strong points:
1. Service during the breakfast and dinner
2. Food was good when compared to other hotels visited in Bulgaria
3. Location of the Hotel is good
4. Help with luggage was more than welcome
5. Café is a nice place to relax
6. Rooms are of good size
7. Good value
+ Commentaire de ilshat Rizvanov
13.03.2017 08:10
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Date de séjour: mar 2017
Type de voyageur/s: couple en vacances
Øåñòîé ãîä îñòàíàâëèâàåìñÿ â ýòîì îòåëå,íî â ýòîì ãîäó èñïûòàëè ìíîãî íåóäîáñòâ â ñâÿçè ñ òåì ÷òî ñòàëî î÷åíü øóìíî.Ðàíüøå ìîæíî áûëî ïîìåíÿòü íîìåð åñëè íå ïîíðàâèëñÿ. ýòîì ãîäó âñòðåòèëè ïîëíîå íåïîíèìàíèå ñî ñòîðîíû àäìèíèñòðàöèè. Êîíå÷íî äðóæåëþáíûé ïåðñîíàë,âêóñíûå çàâòðàêè è îòëè÷íîå ðàñïîëîæåíèå îòåëÿ íå ìåíÿåòñÿ,íî íåïðèÿòíûé îñàäîê îñòàëñÿ
+ Commentaire de Äèìèòúð Äæàìáàçêè
05.03.2017 10:54
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Date de séjour: fév 2017
+ Commentaire de John Sanders
02.03.2017 11:48
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Date de séjour: fév 2017
Type de voyageur/s: couple en vacances
+ Commentaire de Angela Sharpless
28.02.2017 05:14
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Date de séjour: fév 2017
Type de voyageur/s: Montant total
Had a great stay but at first as there was 11 of us, the restaurant struggled to seat us together for meals, but after a chat they accommodated us in an other restaurant thank you!!
+ Commentaire de Clair Barrett
23.02.2017 06:20
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Date de séjour: fév 2017
Type de voyageur/s: amis en vacances
Not a four star hotel. Booked a suite for 3 adults and got a double bed and a camp bed. Not acceptable. Rooms not cleaned properly. Staircases dirty. Food ok. Swimming pool freezing cold. Sauna ok. Staff were a bit grumpy. But location was good.
+ Commentaire de Jacqui Alden
13.02.2017 12:15
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Date de séjour: fév 2017
Type de voyageur/s: amis en vacances
+ Commentaire de Daniela Popovska
31.01.2017 02:55
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Date de séjour: jan 2017
We were group of friends with small children and stayed at Festa Winter Palace during last week of January 2017. Everything was great, rooms were clean and well maintained, we liked the HB as well. The hotel is on great location, just a few metres from the slope where the kids could slide and learn skiing. Spacial thanks to the entertainment staff....the kinds loved them. We recommend the hotel with pleasure and are looking forward to come back next year.
+ Commentaire de ILSHAT
31.01.2017 07:58
Date de séjour: jan 2017
Type de voyageur/s: couple en vacances
 ýòîì ãîäó âñå áûëî ïëîõî. Íàâåðíîå ñìåíèëîñü ðóêîâîäñòâî.  íîìåðàõ ãðÿçíî. Òîëüêî äåëàþò âèä ÷òî óáèðàþòñÿ. Ïîñòîÿííî ïðèõîäèëîñü ÷åãî òî ïðîñèòü äîäåëàòü(ïîëîòåíöå ,øàìïóíü è ò.ä.). Ïîïàëñÿ î÷åíü íåóäà÷íûé íîìåð 109 ñ îòîðâàííûìè äâåðíûìè ðó÷êàìè è îáøàðïàííîé ìåáåëüþ,ñ ïðîòåêàþùåé ñàíòåõíèêíèêîé, ðÿäîì ñ ëèôòîì è ñ áóéíûìè ñîñåäÿìè, êîòîðûå âîçâðàùàÿñü â 3 ÷àñà íî÷è ñ÷èòàëè ñâîèì äîëãîì ðàçáóäèòü âñåõ. Àäìèíèñòðàöèÿ ê êîòîðîé ìû îáðàùàëèñü â òå÷åíèè íåäåëè ñ ïðîñüáîé ïåðåñèëèòü íàñ â äðóãîé íîìåð, íèêàê íå îòðåàãèðîâàëà. Íàäååìñÿ ÷òî âñå òàêè â ýòîì êðàñèâîì ïÿòèçâî÷íîì îòåëå íàâåäóò ïîðÿäîê!
+ Commentaire de Nikolaos Panousis
08.01.2017 10:49
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Date de séjour: jan 2017
Type de voyageur/s: Famille avec enfants
+ Commentaire de David Braithwaite
06.01.2017 03:31
Recommendez l'hôtel
Date de séjour: dec 2016
Type de voyageur/s: couple en vacances
+ Commentaire de ANGELIKI THEODOROPOULOU
29.12.2016 09:17
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Date de séjour: dec 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ìèëåí Àòàíàñîâ
27.12.2016 05:02
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Date de séjour: dec 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de âåíåòà ìèíêîâà
29.11.2016 08:36
Date de séjour: nov 2016
Type de voyageur/s: couple en vacances
Íÿìàøå îòîïëåíèå â ñòàÿòà. ðåñòîðàíòà ñòîÿõìå ñ ãðåéêè.Íèêàêâî ðàçíîîáðàçèå è çàáàâëåíèå.Ìíîãî ñìå ðàçî÷àðîâàíè.
+ Commentaire de Veska Tsanova
31.10.2016 08:25
Date de séjour: oct 2016
Type de voyageur/s: Famille avec enfants
It was a nice weekend, but the service is not for five stars hotel
+ Commentaire de IOANNIS ROUSSOS
28.03.2016 06:36
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Date de séjour: mar 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de TYPALDOS HARALAMPOS
28.03.2016 06:35
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Date de séjour: mar 2016
Type de voyageur/s: couple en vacances
+ Commentaire de Hannah ward
21.03.2016 07:23
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Date de séjour: mar 2016
Type de voyageur/s: amis en vacances
Really lovely hotel, location brilliant, breakfast really nice, full English, pancakes, fruit, continental. Some rooms although need a little TLC. On the whole a lovely hotel.
+ Commentaire de ILSHAT RIZVANOV / REZEDA RIZVANOVA
20.03.2016 04:39
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Date de séjour: mar 2016
Type de voyageur/s: couple en vacances
õîðîøèé îòåëü
+ Commentaire de bernard mackie
09.03.2016 07:09
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Date de séjour: mar 2016
Type de voyageur/s: amis en vacances
Good location and value for money, having to pay for coffee in the rooms on a five star hotel though is not what I expected
+ Commentaire de Srdjan Stanivukovic
01.03.2016 07:38
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Date de séjour: fév 2016
+ Commentaire de DEBOPRAH MACKAY
29.02.2016 06:18
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Date de séjour: fév 2016
Type de voyageur/s: Famille avec enfants
The reception staff are the best I've ever come across, nothing is to much trouble, this is our fifth stay and most certainly will not be our last 😀
+ Commentaire de Lindi & Emile Van den Berg
25.02.2016 05:55
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Date de séjour: fév 2016
Type de voyageur/s: amis en vacances
This was our 6th trip to Borovets but first visit to Festa Winter Palace. It is definitely one of the more spacious and pretty hotels with a stunning location. We booked B&B, but had dinner in the Seasons Restaurant one evening - what a hidden gem! I highly recommend the Seasons Restaurant...and the "White Kiss" flavoured coffee from the Mozart Lobby Bar :-)
+ Commentaire de Louise
22.02.2016 06:26
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Date de séjour: fév 2016
Type de voyageur/s: Famille avec enfants
Good location and rooms. Staff friendly but never quite managed to fix shower!! Fool ok for Bulgaria. Ski storage a bit awkward but overall good stay
+ Commentaire de Clair Barrett
21.02.2016 05:51
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Date de séjour: fév 2016
Type de voyageur/s: amis en vacances
We stayed in a junior suite which was a lovely large room with an extra bed. Everything was very clean and tidy. Not sure how often the rooms were cleaned though. Glasses were never changed. And fresh water wasn't replaced. Fresh fruit was provided though. Staff were very friendly.
+ Commentaire de JOHN FORD
16.02.2016 12:37
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Date de séjour: fév 2016
Type de voyageur/s: couple en vacances
+ Commentaire de David Sword
12.02.2016 05:26
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Date de séjour: fév 2016
Type de voyageur/s: couple en vacances
Second time we have stayed here. We like the hotel because it is comfortable, very well placed for the ski slopes and good value for money. Our room this year was enormous and would have been even better with tea making facilities. The staff are friendly and helpful. Breakfasts are OK although Bulgaria does not yet seem to have discovered real coffee. From talking to others this seems to be the best hotel in the resort.
+ Commentaire de GRAEME BAGNALL
10.02.2016 09:27
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Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de Ilshat
01.02.2016 08:45
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Date de séjour: jan 2016
Type de voyageur/s: couple en vacances
Íå ïîðàâèëîñü ÷òî êóðÿò íà áàëêîíå!
+ Commentaire de Andrey Malov
17.01.2016 10:25
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Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
+ Commentaire de EMMANOUIL NIOTIS
14.01.2016 09:41
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Date de séjour: jan 2016
Type de voyageur/s: Famille avec enfants
Location is very good.
Reception staff very good and helpful.
Bar staff mediocre.
Rooms are big enough to use proper extra beds and not beds that they
look like a stretcher or sunbed!!!!!!
+ Commentaire de DIMITRIS CHRISOCHOOU
31.12.2015 07:46
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Date de séjour: dec 2015
Type de voyageur/s: Famille avec enfants
Must have a ski storage room just for your clients (Why pay for the depot?)
Your staff is very friendly and eager to help but their English needs improvement.
Less canned food at the restaurant please.
Your Booking service is truly great!
Overall it was a great experience. Definitely will come back!
+ Commentaire de Ïåòúð Àòàíàñîâ
30.12.2015 05:43
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Date de séjour: dec 2015
Type de voyageur/s: couple en vacances
1) Êàíàëúò íà âàíàòà â àï. 37 ñå îòòè÷à áàâíî - ïðåäïîëàãàì òðÿáâà äà ñå ÷èñòè ðåäîâíî!
2) Êîìïåòåíòíè ðåöåïöèîíèñòè, íî òðÿáâàøå äà íàïîìíÿìå íà êàìåðèåðêèòå äà íè äàâàò òîàë. õàðòèÿ, êîåòî ñè å áåçóìíî çà 5* õîòåë...
3) Êàòî îáù ïðèçíàê çà ÁÃ õîòåëèòå, ëèïñâà îòíîøåíèåòî è ñòàðàíèåòî íà áîëøèíñòâîòî îò ïåðñîíàëà äà íàïðàâÿò ïðåñòîÿ íà ãîñòà ëåê è ïðèÿòåí; à èçòúêâàìå "ÁÃ ãîñòîïðèåìñòâîòî"... ìèò!!!
+ Commentaire de RAOULIS VASILIS
28.12.2015 08:48
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Date de séjour: dec 2015
Type de voyageur/s: couple en vacances
Το δωμάτιο ήταν απίστευτα σκονισμένο. Η καθαριότητα κάτω του μετρίου. Για 4 ημέρες δεν μας αλλάξανε πετσέτες, ούτε σεντόνια, πράγμα απαράδεκτο για ξενοδοχείο υποτίθεται 5 αστέρων. Πολύ καλός ο χώρος των spa και η πισίνα. Την παραμονή των Χριστουγέννων το λόμπυ έκλεισε στις 11 το βράδυ!!!!
+ Commentaire de Ìèëåí Àòàíàñîâ
25.12.2015 08:41
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Date de séjour: dec 2015
Type de voyageur/s: Famille avec enfants
Ñóïåð îáñëóæâàíå, ïðåêðàñåí õîòåë, åäèíñòâåíèÿ ìèíóñ å ìàëêî åäíîîáðàçíàòà õðàíà, íî ïúê çà ñìåòêà íà òîâà å äîñòà âêóñíî è ìàéñòîðñêè ïðèãîòâåíà. Àêî áåøå îòâîðåí âñÿêà âå÷åð è íîùíèÿ áàð òî âñè÷êî ùåøå äà å ñóïåð. Òîâà ñà äâåòå ïðåïîðúêè êîèòî ìîãà äà äàì êúì åäèí èíà÷å ïðåêðàñåí õîòåë è òîï ïåðñîíàë.
+ Commentaire de Roussos IOANNIS
26.03.2015 06:53
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Date de séjour: mar 2015
Type de voyageur/s: Famille avec enfants
+ Commentaire de CATHERINE COOKE-WILLING
25.03.2015 08:34
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Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
First visit skiing in Bulgaria and it won't be the last. Excellent hotel, couldn't fault it. Reception staff always very helpful. Breakfast was lovely, plenty of choice and well presented. Ate at local restaurants in the evening for variety and wasn't disappointed.
+ Commentaire de MIREN SOOKDEO
23.03.2015 06:01
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Date de séjour: mar 2015
Type de voyageur/s: amis en vacances
+ Commentaire de Ñâåòëà Èâàíîâà
27.02.2015 11:15
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Date de séjour: fév 2015
Type de voyageur/s: Famille avec enfants
Óþòíà,òèõà è êîìôîðòíà îáñòàíîâêà,ëþáåçåí ïåðñîíàë è ìíîãî äîáðî îáñëóæâàíå.Ðåñòîðàíòà êúì õîòåëà ïðåäëàãà ïðåâúçõîäíè ÿñòèÿ íà êîèòî òðóäíî ìîæåø äà óñòîèø.Ïðåêàðàõìå ÷óäåñíî âàêàíöèÿòà ñè è ñ ðàäîñò áèõìå áèëè ãîñòè íà õîòåëà îòíîâî.
+ Commentaire de Íèêîëàé Ñòîÿíîâ
26.02.2015 06:15
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Date de séjour: fév 2015
+ Commentaire de Âèîëåòà Ïàðïóëîâà
20.02.2015 07:54
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Date de séjour: fév 2015
Type de voyageur/s: couple en vacances
+ Commentaire de DAWN FORD
17.02.2015 03:01
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Date de séjour: fév 2015
Type de voyageur/s: couple en vacances
Breakfast good, although better toasting facilities would be helpful.
+ Commentaire de Clare Bradley
16.02.2015 11:47
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Date de séjour: fév 2015
Wonderful trip. Coming back again next year.
+ Commentaire de Anna Borisov
06.02.2015 07:14
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Date de séjour: jan 2015
Type de voyageur/s: Famille avec enfants
+ Commentaire de Diana Manolova
06.02.2015 09:00
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Date de séjour: jan 2015
Type de voyageur/s: Famille avec enfants
Âñè÷êî áåøå íà ìíîãî âèñîêî íèâî. Åäèíñòâåíî íàëÿãàíåòî íà âîäàòà (ñòðóÿòà íà äóøà) áåøå íåðàâíîìåðíî ïðåç ðàçëè÷íèòå ÷àñòè íà äåíÿ.
+ Commentaire de Ëþáîìèðà Ëàçàðîâà
02.02.2015 05:47
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Date de séjour: jan 2015
Type de voyageur/s: couple en vacances
+ Commentaire de Islam Jusufi
19.01.2015 05:31
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Date de séjour: jan 2015
Type de voyageur/s: Famille avec enfants
Hotel has clean and warm rooms; location is within walking distance to ski slopes.
The only deficiency is that it has no good food quality. Food needs improvement, particularly dinners.
+ Commentaire de Bekim Kasumi
31.12.2014 05:09
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Date de séjour: dec 2014
Spent last 4 years in Kempisnki - Bansko where I paid in average 140 Eur per night. Your hotel was more expensive, but in comparison far behind in every aspect.
In the room 407 was depresive for a family with 2 kids, very small, only 3 hangers in closet, no shelfs for clothes etc. Room 409 was ok, but in both rooms the bed for kids was horrible.
Had 1 st night food in Gourmet restaurant, that doesnt deserve that name. from second night on we spend every dinner in Alpine hotel which I recommend you as a benchmark for your food and service.
+ Commentaire de wendy
16.12.2014 05:27
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Date de séjour: dec 2014
Type de voyageur/s: Famille avec enfants
+ Commentaire de Louise Marr
02.02.2014 10:28
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Date de séjour: jan 2014
Type de voyageur/s: Famille avec enfants
Our second stay at the Festa Winter Palace and standards remain high, if not better! The only criticism I can make is that we weren't offered drinks during our evening meal and as a result often went without. Plus one toaster at breakfast didn't work but remained there for the duration of our stay. However both complaints are trivial and did not spoil our stay.
+ Commentaire de Sarah Lowdan
23.02.2011 10:34
Type de voyageur/s: couple en vacances
The hotel looks stunning and the rooms were a good size and clean. Those are the only good things about the place. Good location near the slopes. Staff weren't friendly, especially in the restaurant where they were very rude on more than one occasion. No hairdryer as advertised. Had to use it and take it back afterwards, then on another occasion were told there were none available. Not enough storage space, lived out of my case. Food was terrible, very poor quality and not cooked through.
+ Commentaire de James Tifler
17.02.2011 12:21
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Date de séjour: fév 2011
Type de voyageur/s: couple en vacances
Having a Bulgarian wife, I spend quite a number of my holidays in Bulgaria. In most Bulgarian hotels the service is at best poor & the food barley edible, being mostly deep fried!
The Winter Palace was a revelation. Whilst not a 5* by western standards it is head & shoulders better than any other hotel in Borovets. Its location is good just at the bottom of the black run & just far enough from the center that you are not kept awake by the drunks spilling out of the clubs at 2am but close enough that you are only a few minutes walk away.
The service was very good & the staff were welcoming. The food is by far the best I have eaten in any resurant in Bulgaria, even the plates were warm.
Still far from perfect but by Bulgarian standards exceptional. This hotel could hold its own in any ski resort in the world.
+ Commentaire de Helen Mabbs
11.02.2011 12:41
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Date de séjour: fév 2011
Type de voyageur/s: Famille avec enfants
We arrived there on the evening on 12th February for weeks skiing. The hotel on the outside looks stunning and is by far the most attractive in Borovets. It is similar on the inside too. The reception staff were good on arrival, although the next few nights the lady on reception was very miserable and unhelpful. Advertised in the hotel brochure in our room was a welcome drink at one of the hitels bars, however when we went down we ere told we had to pay 10 lv each to get in!! The rooms are very clean and very nice but far too hot!! It might be below freezing ouside but the rooms felt like over 100 F on the inside and the sleep quality was very poor!! Although this hotel has its bad points, it is certainly not a 5 star by British/Western standards it is still a good hotel that I would recommend.
Hotels in Borovets
- Festa Winter Palace
- Hôtel Borovets Hills
- Borovets Green Hotel
- Hotel RADINA'S WAY
- Hôtel Festa Chamkoria
- Hôtel Rila
- Lion Borovets Hôtel
- Musala hotel (ex Yanakiev)
- Samokov Hôtel
- Bor Hôtel
- Flora Apartments main building
- Hôtel Breza
- Ski Chalets Malina
- Ski Chalets Yagoda
- Daisy Apartments
Borovets
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- Webcam à Borovets – l`hôtel Rila
- Webcam à Borovets – la piste de Yastrebets
- Webcam à Borovets – remontée mécanique de Sitnyakovo
- Webcam sur les pistes de Markudjik et le sommet de Musala, Borovets
- Webcam sur la piste de ski de Popangelov, Borovets
- Les pistes de ski de Markudjik, webcam à Borovets
- Webcam sur la zone de ski de Yastrebets, Borovets