+ Comentario de Robert Damian Parvulescu
04.08.2023 10:14

Fecha de estancia: Julio 2023
Tipo de viaje: amigos/compañía de vacaciones

Puntuación del hotel: | 3 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 3 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 3 de 5
Comida: | 3 de 5
Entretenimiento: | 3 de 5

Its a nice country, hotel have very large rooms and clean with king size bed that we loved! good service, but very bad quality for the food, wine and beer very bad! And the beach a little dirty and many boulders in the water, Problems with the sunbeds at the pool and at the sea they say no reservation but when you go and try to find a spot you see all full with towels but no one sits there

+ Comentario de Badea Daniel
07.09.2020 05:41

Recomendaría a un amigo

Fecha de estancia: Sept 2020
Tipo de viaje: familia con niños

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 3 de 5
Comida: | 4 de 5
Entretenimiento: | 5 de 5

+ Comentario de Walter Bogaerts
15.09.2019 06:05

Recomendaría a un amigo

Fecha de estancia: Sept 2019
Tipo de viaje: pareja de vacaciones

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 3 de 5
Localización: | 4 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 2 de 5
Comida: | 4 de 5
Entretenimiento: | 5 de 5

We stayed for a week in a "The Level" Deluxe Room with sea view (7th floor).
The Level, with many additional perks, is certainly worth the additional money. However, its separate reception desk is virtually worthless, e.g. hardly capable of helping us with excursions and with some of the staff even being too arrogant to help us to get the announced "late check-out" possibility. So forget about this late check-out facility; the chance that you will actually obtain it is small.
Also, some days the room (i.e. the shower place in the bathroom) was hardly cleaned or not refreshed at all, the beds were made-up in a sloppy way or the paper tissues were not replenished; cleaning staff was watching TV next door...
However, the restaurant staff and also The Level lounge staff was terrific and extremely friendly. So, despite some disappointments, it was a pleasant stay.

+ Comentario de ANNE MARIE DAVID
06.08.2019 06:26

Recomendaría a un amigo

Fecha de estancia: Julio 2019
Tipo de viaje: familia con niños

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

+ Comentario de NEACSU ANDREEA
11.06.2019 05:05

Recomendaría a un amigo

Fecha de estancia: Junio 2019
Tipo de viaje: familia con niños

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

Best of the best!!!

+ Comentario de Levit Mihail
25.07.2017 05:52

Recomendaría a un amigo

Fecha de estancia: Julio 2017
Tipo de viaje: familia con niños

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

íàñòîÿùèé îòäûõ äëÿ äóøè è òåëà!

+ Comentario de Íàòàëüÿ Øóáèíà
12.07.2017 02:45

Recomendaría a un amigo

Fecha de estancia: Junio 2017
Tipo de viaje: familia con niños

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

+ Comentario de viorica tisler
28.07.2016 09:20

Recomendaría a un amigo

Fecha de estancia: Julio 2016
Tipo de viaje: familia con niños

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 4 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 4 de 5
Comida: | 4 de 5
Entretenimiento: | 5 de 5

+ Comentario de Timur Nazarov
14.07.2015 06:46

Fecha de estancia: Julio 2015
Tipo de viaje: en viaje de negocios

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

+ Comentario de Boryana Sapundjieva
03.09.2014 12:08

Recomendaría a un amigo

Fecha de estancia: Agosto 2014
Tipo de viaje: pareja de vacaciones

Puntuación del hotel: | 3 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 3 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 2 de 5
Comida: | 3 de 5
Entretenimiento: | 5 de 5

+ Comentario de Alex Nikitin
22.08.2014 08:29

Recomendaría a un amigo

Fecha de estancia: Agosto 2014
Tipo de viaje: familia con niños

Puntuación del hotel: | 3 de 5
Proporción calidad/precio: | 3 de 5
Localización: | 5 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 5 de 5
Comida: | 3 de 5
Entretenimiento: | 5 de 5

Î÷åíü ïëîõîå ïèòàíèå è êà÷åñòâî åäû, íàïèòêîâ. ÑÐÎ×ÍÎ ÌÅÍßÒÜ ÏÎÂÀÐΠè ÏÎÑÒÀÂÙÈÊΠÅÄÛ!!! Óáîðêà íîìåðîâ íå âñåãäà âûïîëíÿåòñÿ óäîâëåòâîðèòåëüíî. Ïëîõàÿ îðãàíèçàöèÿ ïèòàíèÿ. Ïëîõàÿ îðãàíèçàöèÿ îòäûõà ó áàññåéíîâ, íåäîñòàòî÷íî ëåæàêîâ, çîíòîâ íà óëèöå. Òîðãîâëÿ ìåñòàìè ó áàññåéíà.

+ Comentario de Malcolm Gillies
27.05.2014 05:08

Recomendaría a un amigo

Fecha de estancia: Mayo 2014
Tipo de viaje: pareja de vacaciones

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 4 de 5
Personal/servicio: | 3 de 5
Habitaciones/alojamiento: | 2 de 5
Comida: | 5 de 5
Entretenimiento: | 5 de 5

We stayed for three nights, and it was a 5* experience. Views (sea-view side) and rooms very good. Food in the main restaurant was more 4* in quality. Only problem was the noise in the central courtyard when entertainment was going on in the restaurant area of swimming pool area.

+ Comentario de Ralf
08.06.2013 03:39

Recomendaría a un amigo

Tipo de viaje: pareja de vacaciones

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5

Big, luxurious hotel. Spacious rooms, daily cleaning, perfect location, romantic promenade. I've book 1 week for Sept 2013 for my wife and myself

+ Comentario de Liz
24.07.2011 06:39

Recomendaría a un amigo

Tipo de viaje: pareja de vacaciones

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 3 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 5 de 5

Cold food, noisy hotel, but luxurious. We had a fabulous week, because Golden Sands is a superb resort, definitely worth the money!

+ Comentario de Frank
04.02.2010 10:29

Recomendaría a un amigo

Fecha de estancia: Junio 2009
Tipo de viaje: amigos/compañía de vacaciones

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5

Für bulgarische Verhältnisse das beste Hotel am Goldstrand.
Riesen Zimmer und Riesen Bad, Essen 1a bulgarische und internationale Küche, Persoal sehr freundlich, riesen Spa Bereich mit Hallenbad. Wir waren schon in vielen Hotel aber das Melia war bisher das Beste . Und unsere empfehlung dieses Hotel lieber mit HP oder AL buchen

+ Comentario de lulu
08.08.2009 01:56

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 2 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

..on arrival no one to help me with the luggage, receptionist are good though, room was nice with a comfy bed and pillows. personala ne e sviknal da obslujva bulgari gosti na hotela i pravi razlika v kachestvoto na obslujvaneto..

+ Comentario de Norbert
09.07.2009 09:33

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 1 de 5
Localización: | 4 de 5
Personal/servicio: | 2 de 5
Habitaciones/alojamiento: | 3 de 5

eigendlich ein super hotel, wenn da nicht das unfreundliche personal im speisesaal wär,
dort haben die neuen zeiten noch nicht wirklich begonnen, an den anderen bar`s kann man die veränderung im land festellen,
auch das spa-versonal ist super freundlich , das hotel ist von der konzeption klasse,
wie gesagt nur das bescheidene essen und der schlimme service im speisesaal nervt , am besten nur übernachtung u frühstück buchen

+ Comentario de dansera
01.02.2009 05:55

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 4 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

Visited in middle May 2008. The food in the Italian restaurant was pretty good. The staff friendly. But overall, the hotel is not up to the Kempinsky standard (which dropped them)

+ Comentario de Ramette
14.11.2008 10:06

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

+ Comentario de Henrique
28.08.2008 12:11

Puntuación del hotel: | 3 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 2 de 5
Personal/servicio: | 3 de 5
Habitaciones/alojamiento: | 4 de 5

Is horrible

Just the beach and the sea is good.

+ Comentario de Ana
19.08.2008 12:12

Puntuación del hotel: | 1 de 5
Proporción calidad/precio: | 1 de 5
Localización: | 5 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 1 de 5

I went this summer on Melia Grand Hermitage... the room was great ,very clean and large but the staff almost doesn't exist.. i stayed at the hotel to receive the room almost 4 hours waitting and asking if the room is free... Really bad.. the restaurant is little and u need to wait 15 min to get something to eat.. i really recomande a 4 stars.. this is not a 5 stars hotel.. last year stayed at 4 stars hotel in golden sands and i liked alot ..the staff was great .. at the pool everyday were games for entertainment.. liked alot

+ Comentario de
24.07.2008 05:35

Recomendaría a un amigo

Tipo de viaje: solo de vacaciones

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 5 de 5

Good rooms, many people, people from UK, noisy Germans, Romanians. The breakfast was lavish, but you should be really quick

+ Comentario de Florin
09.07.2008 08:31

Puntuación del hotel: | 3 de 5
Proporción calidad/precio: | 1 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 3 de 5

The staff is very bad.

+ Comentario de Alan A. Smith
07.12.2006 05:45

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

A first class hotel showing what the future in Bulgaria willhave on offer for the business and holiday travellor seekingmore than just the standard tourist approach to hotels and guests

Well done and good to see someone setting new standards

EAIC
London

+ Comentario de Leonard
02.10.2006 01:44

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 3 de 5
Habitaciones/alojamiento: | 2 de 5

August/ september 2006.First the good news. The hotel is complete. The rooms are spacious and clean.The staff are friendly and anxious to please.
However the advertised Thai restaurant had been closed for several months. Therefore there was only one restaurant and this was buffet service, and not up to the standard of a 5 star hotel. To get to the beach you had to cross a road, and then pay for a sunshade and beds,( those by the pool were excellent and free ). The entertainment was poor, primarily consisting of a piano bar, which was unattractively laid out and seldom had anyone in it. Therefore if you wanted entertainment or even just a nice place to have a drink, you had to go out. Pity because with the right management it could have been so much better and live up to its 5* rating.

+ Comentario de DAVID SMITH
21.02.2006 02:24

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 3 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

This was an excellent hotel, not quite finished but the primotional room rates more than compensated for this. The indoor pool was very good size and decent gym. The rooms were excellent, large, clean and luxurious! Staff were a bit stern and I didn't feel they went that 'extra mile' to look after their guests. Overall , a very pleasant stay which will improve further in 2006 when all the facilities are available.

+ Comentario de Mark
18.02.2006 03:28

Puntuación del hotel: | 1 de 5
Proporción calidad/precio: | 1 de 5
Localización: | 2 de 5
Personal/servicio: | 3 de 5
Habitaciones/alojamiento: | 1 de 5

I was in this hotell last summer,in august.
Iit was one of the most horrible holliday, we spent in this hotel ,almost 2 days we was without watter in our room,also in ALL hotel.
In management of world onKempisnki chain,
said me that they will recieve this hotel only next year...
i don't recommend it.

+ Comentario de Nadia
06.12.2005 08:06

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 4 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 5 de 5

I went to kimpinski hotel on 4th of august, and it was amazing! I had lots of fun. Please who ever was there or knows anyone who was there too at the same time I was, send me an e-mail!

+ Comentario de Greg lakin
27.11.2005 07:38

I am also due to visit the hotel in August 2006 and feel totally confident that all the facilities will be operating at peak efficency. See ya by the pool, if its beebn filled up.

+ Comentario de ann
22.11.2005 08:04

I have booked to go to the Kempisnki Grand Hotel Hermitage in Golden Sands August 2006 and after reading the reviews I am begining to think I should cancel my trip due to the comments that the hotel was not finished this year = will it be finished by next year! Please could anyone give me some information on this hotel that has already been there this year.

+ Comentario de Heinz Biller
14.10.2005 04:30

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 3 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

the restaurant staff was un-organized with
the result of slow service. Beside of that,
no complains.

+ Comentario de Jill Clarkin
14.10.2005 10:02

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 4 de 5

Some of the facilities in the hotel are still to be finish such as the Thai Restuarant, Casino, etc. Breakfast is buffet style which there is plenty to choose from. Evening meals are also buffet style. Food both at breakfast and dinner were excellent. Rooms were spacious and the bathroom was spot on especially the large shower area with a choice of 2 showers . Staff in the hotel were very friendly and helpful. The resort of Golden Sands is rather small and we felt there was not enought for us to do in the resort. During our two week stay we only saw the sun on 3 days the rest was either wet, cold or windy. We returned home on 4 October 2005.

+ Comentario de J Rutledge
23.09.2005 11:32

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

All facilities in the hotel were not finished but we still had a very pleasant stay. The hotel staff were on a very steep learning curve but did there best. Breakfast time was entertaining as people tended to loose any manners they were taught however the food was good and the staff were very helpful and friendly. Evening meals were more civilized and had a good choice of food. Rooms were spacious and cleaned daily.
Once this Hotel is completely finished it will be the best hotel in Golden Sands. Golden Sands is a very friendly resort. The vote of confidence is that I would go back to this hotel next year

+ Comentario de zvika
22.09.2005 09:26

it must bee away to send a mail to your geust if you have the way show me please

+ Comentario de Richard Homan
14.09.2005 11:44

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 4 de 5

We had a fantastic time at the kempinski and would recommend to everyone, best hotel in golden sands by long way. Rooms are amazing, staff are fantastic and friendly and the hotel is just perfect.

+ Comentario de Goerge Harris
09.09.2005 05:05

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 4 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 4 de 5

This hotel is was EXCELENT. what more could i have asked for the hotel staff was so frendly and always wilingl to help. the hotel had a vast mojority of facilities some of which where not available due to the hotel just been opened. The rooms where HUGE and cleaned daily. There was a wide vairity of food the Thia restaurant was very nice. i would happly go back there year after year.

+ Comentario de Zlatko Miko
29.08.2005 07:29

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 2 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 3 de 5

Staff is not trained, room services doesn't works. I ordered wake up at 5 a.m. on my departure day, but they forgotten.
Reception desk personal is not too much friendly!
Anything else was perfect!
PS: I have been a guest for 14 days from 10 -. 24th and expect to have satisfaction if I'll came next year.

+ Comentario de Mile
28.08.2005 11:00

Brilliant hotel but with bad staff

+ Comentario de Angie
26.08.2005 03:22

Puntuación del hotel: | 4 de 5
Proporción calidad/precio: | 4 de 5
Localización: | 2 de 5
Personal/servicio: | 2 de 5
Habitaciones/alojamiento: | 1 de 5

We where the first geasts ever, It wasn't ready yet. It was soposed to be our weddingtrip but it failed. Nothing was ready. It was not a nice stay at that moment.

+ Comentario de i
15.08.2005 01:41

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5

just perfect

+ Comentario de Riverson J.
08.08.2005 01:30

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 4 de 5
Habitaciones/alojamiento: | 3 de 5

I like it.
The staff is polite and friendly

+ Comentario de sharon
07.08.2005 09:38

Puntuación del hotel: | 5 de 5
Proporción calidad/precio: | 5 de 5
Localización: | 5 de 5
Personal/servicio: | 5 de 5
Habitaciones/alojamiento: | 5 de 5

brilliant best holiday yet

+ Comentario de rania
05.08.2005 01:04

Puntuación del hotel: | 1 de 5
Localización: | 1 de 5
Personal/servicio: | 1 de 5
Habitaciones/alojamiento: | 1 de 5

horrible , horrible, very bad

+ Comentario de artoul gassan
05.08.2005 12:56

Puntuación del hotel: | 2 de 5
Proporción calidad/precio: | 1 de 5
Localización: | 5 de 5
Personal/servicio: | 2 de 5
Habitaciones/alojamiento: | 1 de 5

it was one of the most horrible week we spent in this hotel , no fun , no service, no facilities , pool with no life guard ... i don't recommend it

+ Comentario de sandra. bray
02.07.2005 10:10

we were bookedi into this hotel for the 16th june 05 - not finished - travel agent said they expected it to be finised by 5 july= they must be joking - maybe next year - will be stunning when finised but if you are booked there this year then re book eslewehere - the Helio was very good but go 4 star and ask for a suite three start a bit grim i believe