+ Review by Jessica McCann
08.02.2024 03:12

I would recommend to a friend

Date of stay: Jan 2024
Type of traveller: alone on a holiday

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Ñâåòëà Ãåîðãèåâà
29.12.2023 08:32

I would recommend to a friend

Date of stay: Dec 2023
Type of traveller: a couple on a holiday

Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Vadim Ribak
24.02.2023 07:12

Date of stay: Feb 2023
Type of traveller: family with children

Hotel rating: | 2 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

+ Review by Daniel Dragnev
13.02.2023 08:42

I would recommend to a friend

Date of stay: Dec 2022
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

This was our 3rd stay in Orlovets. We have been to several other hotels in Pamporovo, but Orlovets is by far much better. The only advice to the management is that more shuttles during the day and probably to Studenetz will be beneficial. There are families with small children and access to the ski area can be tricky with no shuttles available at lunchtime.
We have recommended the hotel to friends and several families have already visited it. We will definitely book it again in the future.

+ Review by Vadim Ribak
16.03.2020 09:20

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: family with children

Hotel rating: | 3 out of 5

Êàæäûé ãîä îòäûõàåì â Îðëîâåö, íî áîëüøå íå ïîåäåì. Õîðîøèé îòåëü, ïðåêðàñíîå îáñëóæèâàíèå è î÷åíü äðóæåëþáíûé ïåðñîíàë êðîìå ðåñòîðàíà.
 ðåñòîðàíå ãðÿçíûå ñêàòåðòè, óæàñíîå è íå ïðîôåññèîíàëüíîå îáñëóæèâàíèå.
Åñëè íå èçìåíÿò ðåñòîðàí ñåðâèñ, òî áîëüøå òóäà íå ïîåäåì

+ Review by Nirel Jano
16.03.2020 09:12

Date of stay: Feb 2020
Type of traveller: family with children

Value for money: | 3 out of 5
Location: | 5 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

All stuff (except restaurant) very friendly, smiley and qualified: reception, spa ets. Unfortunately restaurant service to bad: dirty and not friendly service. All my british and bulgarian friends leave the hotel for the reason to others hotels.

+ Review by Vachislav Trahtman
28.02.2020 05:07

Date of stay: Feb 2020
Type of traveller: family with children

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 4 out of 5

 êîìíàòå âñåãäà ÷åãî-òî íå õâàòàëî èëè òóàëåòíîé áóìàãè èëè øàìïóíÿ èëè ïîëîòåíöà èëè õàëàòà. Ðåñòîðàí â îòåëå î÷åíü ìàëåíüêèé âñåãäà íå õâàòàåò ìåñòà. Îäíàæäû óòðîì ìû íàøëè â åäå æó÷êîâ. Î÷åíü íåïðèÿòíàÿ âåùü.

+ Review by Ronny Gonsalves
25.02.2020 08:28

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: friends/company on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

Lovely hotel, good location with good transfer service to and from the ski centres, friendly and helpful staff.
Great choice and variety of food served, however no drinks offered with evening meal not even water (only available for purchase). Other hotels in other resorts where we have stayed previously, having booked with the same tour group provides drinks with the evening meals which made a huge difference especially when you have children.
Great spa facilities.
My room was always on the cool side, but would get very hot during the night disturbing sleep as the heat would dry out the air, yet my friend’s adjoining room was warm throughout the day and night, this was evident when entering one room to the other via the connecting doors.

I would stay at this hotel again.

Unable to comment on website as I have not used your website.

+ Review by christopher mckee
23.02.2020 09:59

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: alone on a holiday

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 3 out of 5

+ Review by Gorkan Gulkilik
22.01.2020 08:35

I would recommend to a friend

Date of stay: Jan 2020
Type of traveller: family with children

Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Ìàÿ Ðóñèíîâà
18.08.2019 05:40

I would recommend to a friend

Date of stay: Aug 2019
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by DRIZOS GEORGIOS
01.04.2019 08:46

I would recommend to a friend

Date of stay: Dec 2018
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Amanda Hall
11.03.2019 12:30

I would recommend to a friend

Date of stay: Feb 2019
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

The hotel has recently been done up, to a higher standard. Hallway and rooms, but have got rid of baths and put in showers instead. After a long day on slopes skiing etc. you need a nice relaxing bath to soak in.

+ Review by BUTNARU ODETA
11.03.2019 12:17

I would recommend to a friend

Date of stay: Feb 2019
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

+ Review by gal roni
09.03.2019 08:38

I would recommend to a friend

Date of stay: Jan 2019

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Andrew Buss( Alexandrina)
21.02.2018 01:02

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: family with children

Value for money: | 2 out of 5
Location: | 2 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 4 out of 5
Entertainment: | 3 out of 5

Sauna was nice, pool was cold and small. Not enough entertainment for kids - the -1 level had enough room for a games room but all that was there was a broken table tennis table. Room was comfortable but too hot and the walls are thin so you hear your neighbours. The shower in the room was very effective. The dinner hall is too small for the number of guests but the amount of food was OK. Food choice was variable - sometimes it was excellent, other times not great. The ski shuttle service is chaotic and could do with a ticketing or booking system as the random rush would often leave people who had waited a long time behind if the shuttle happened to stop in a slightly different place.

+ Review by Jing Peattie
19.02.2018 06:01

I would recommend to a friend

Date of stay: Feb 2018

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Soraya Clarke
18.02.2018 05:47

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: organised group

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by margaret brannigan
18.02.2018 05:12

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

we had a great stay here, perfect for families really comfortable

+ Review by Miss Amanda hall
10.02.2018 05:21

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 3 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

The Hotel could do with a bit of an update it is getting very tatty in places. I would not rate it a five star, would be a three star in my eyes.

+ Review by gal roni
22.01.2018 11:59

Date of stay: Jan 2018
Type of traveller: alone on a holiday

Hotel rating: | 1 out of 5
Value for money: | 1 out of 5
Location: | 1 out of 5
Staff/service: | 3 out of 5
Food: | 1 out of 5
Entertainment: | 1 out of 5

+ Review by Dimitrios Tsikaderis
29.12.2017 08:51

I would recommend to a friend

Date of stay: Dec 2017
Type of traveller: family with children

Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 4 out of 5

+ Review by Paul Doyle
19.12.2017 06:09

I would recommend to a friend

Date of stay: Dec 2017
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

Nice hotel good rooms and excellent bath

+ Review by Linda Dinis
17.03.2017 10:50

I would recommend to a friend

Date of stay: Mar 2017
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

This is the 8th Year I have stayed at this hotel and it is excellent. My only criticism this year was the spa. The staff were unfriendly and it appeared that 2 of them did not know how to undertake a full body massage

+ Review by Andrej Andreev
17.01.2017 06:32

I would recommend to a friend

Date of stay: Jan 2017
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Goran Petrovski
16.01.2017 05:24

I would recommend to a friend

Date of stay: Jan 2017
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 3 out of 5

+ Review by Àíè Ìèõàèëîâà
21.09.2016 08:27

I would recommend to a friend

Date of stay: Aug 2016
Type of traveller: a couple on a holiday

Value for money: | 3 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

Íå çà ïúðâè ïúò áÿõìå â õîòåëà, çà ñúæàëåíèå òîçè ïúò ìè ñå âèäÿ ìàëêî çàíåìàðåí.
Ïåðñîíàëà å íà íèâî,ìíîãî ñà âíèìàòåëíè è âåæëèâè õîðàòà, íî ìîìè÷åòàòà â ðåñòîðàíòà ñå äúðæàõà ìíîãî íåó÷òèâî,áåç íèêàêâî ïðèñúñòâèå,êîãàòî ñå íàëàãàøå íåùî äà ïîïèòàìå ïîëó÷àâàõìå ìíîãî íåïðèâåòëèâ îòãîâîð è òî çà åëåìåíòàðíè íåùà- êàòî çàùî íÿìà âîäà â ìàøèíàòà íàïðèìåð. Ìíîãî íåïðèÿòíî áåøå.Äîëó â ñïà öåíòúðà ïðåç öåëèÿò íè ïðåñòîé íå ðàáîòåøå ïàðíàòà áàíÿ.Íî èíà÷å õîòåëà å ìíîãî óäîáåí,íà êðàñèâî ìÿñòî ðàçïîëîæåí è ÷èñò,à òîâà å ìíîãî âàæíî çà ïðåñòîÿ íè! Ïîçäðàâè êúì âñè÷êè ðàáîòåùè òàì!

+ Review by FRANCES CLARKE
24.02.2016 08:09

I would recommend to a friend

Date of stay: Feb 2016
Type of traveller: family with children

Value for money: | 5 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Àéøå Þñóô
10.12.2015 05:03

I would recommend to a friend

Date of stay: Dec 2015
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

Ìíîãî ñúì äîâîëíà ... Áåç çàáåëåæêè.. Óíèêàëíî èçæèâÿâàíå...

+ Review by Êàòåðèíà Çåëåíêîâà
26.02.2015 02:34

I would recommend to a friend

Date of stay: Feb 2015

Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Sasa Petrovic
18.01.2015 10:55

I would recommend to a friend

Date of stay: Jan 2015

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

+ Review by sue west
28.02.2010 11:35

I would recommend to a friend

Date of stay: Feb 2010
Type of traveller: organised group

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5

Central contemporary hotel with fantastic views. Plenty of hot water. Staff helpful in restaurant but not quick at keeping things topped up. Food warm as is the norm. Lacks a cosy place to unwind at end of day - piano bar has no atmosphere. Needs a cosy fire!

+ Review by mike
03.02.2009 02:26

Hotel rating: | 3 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5

enjoyed our stay in hotel very much.hotel is very central and very near bus pick up for ski lifts.rooms spotless .food good.staff might be more friendly but overall this hotel is well up to 5 star irish hotel standard .pamporovo is ideal for family ski holliday

+ Review by malcome
22.01.2009 02:19

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

this is a amazing hotel and i would recomend this to anyone one and everyone the ski resort is within minutes and the ski school instructors are fantastic and deserve a pay rise thats why at the end of the week we all stuck 10 euros in the pot and gave ivan our ski instructor the money he was very greatful as they are only payed pennies but anyway back to the hotel now. YOU JUST GOTA GO

+ Review by Garry Bowmer
09.01.2009 11:24

Majority of staff area bit miserable and unhelpful and don't understand English. Buffet food awful. Swimming pool cold. Ski instruction very good and learn to ski, excellent, packs excellent value.
Food in general apart from hotel was better than i thought and very cheap in addition. However, they are plenty of dining and entertaining options in Pamporovo which amazed us. We had thought that it would be worse. If I visit BG next winter, I may opt for Borovets or Bansko instead..

+ Review by Schwoebel
04.01.2009 05:38

Hotel rating: | 3 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 2 out of 5

Call 5 stars for this hotel is a non sense.
In 5 stars hotel you will have at the minimum for the breakfast real orange juice and real coffee, not a chimical orange juice and awfull coffee. Also note that the customers have 2 lifts at there disposal and the staff also 2 lifts for them, imagine when one of the Customer lift is not working which happen.
For me 3 stars shall be enough...

+ Review by Clive
28.06.2007 10:08

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5

An excellent hotel. Contemporary, clean and confortable. Good choice of food, though breakfast could be improved. Staff very helpful, except one or two waiters who are perfectly well balenced with chips on both shoulders.

+ Review by Mandy
28.06.2007 03:02

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 5 out of 5

This is a very good hotel . Highlly recommend it

+ Review by Cédric
16.01.2006 10:33

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 4 out of 5

Nice hotel, good price/performance ratios! Definitively not 5 stars cooking, need to improve...

+ Review by Zika
10.01.2006 06:18

Hotel rating: | 1 out of 5
Value for money: | 1 out of 5
Location: | 1 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5

Your hotel is a piece of shit.Serbian hotels are better and they should be in EU!

+ Review by Alex & Toni
23.10.2005 10:52

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

LOVELY HOTEL!!!!!
WELL DONE EVERYONE!!! WE HAD A LOVELY TIME AND HOPE TO SEE YOU ALL SOON!

+ Review by Mrs R Hall
11.10.2005 03:17

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5

Best hotel in the resort.Contemporary brilliant modern design,wonderful atmosphere,gorgeous views ,good services and pleasant food.Highly recommendable to anyone looking for style and comfort.

+ Review by Veselin Iordanov
07.09.2005 01:30

Hotel rating: | 2 out of 5
Value for money: | 5 out of 5
Location: | 3 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5

Perfektno obslujvane no hranata ne struva staite sa ednotipni nqma prezidentski apartament