+ Review by Danijela Stoiljkovic
05.03.2023 05:32

I would recommend to a friend

Date of stay: Feb 2023
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

Hrana bi mogla da bude raznovrsnija

+ Review by Sarmis Sandulescu
26.02.2023 05:35

I would recommend to a friend

Date of stay: Feb 2023
Type of traveller: family with children

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 2 out of 5
Entertainment: | 1 out of 5

The rooms are a bit outdated. Old TV. The spa has equipments that not work all the time.

+ Review by Ken Coppieters
18.02.2023 10:44

I would recommend to a friend

Date of stay: Feb 2023
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

Excellent value for money with large and comfortable rooms, wonderful and clean spa and a very decent morning and evening buffet. Take care to book directly with the hotel (https://www.borovetshills.com). A company called Profi Tours runs a website that looks identical: https://www.borovets-hills.com. They took 50% extra out of my account and I had to claw it back. Could have been an honest mistake if one wants to believe that. At check-out, the payment procedure at the reception was odd, they could not produce an itemized bill prior to payment. Only after I had paid I was orally told what items it was for, which turned out correct. The staff was friendly except for the pool guards which were rude and spoke no English whatsoever. With some more effort and eye for detail this hotel could be perfect.

+ Review by Åëåîíîðà Òîäîðîâà
14.02.2023 10:20

I would recommend to a friend

Date of stay: Feb 2023

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Èëèÿí Ìèòåâ
15.03.2020 09:24

I would recommend to a friend

Date of stay: Mar 2020
Type of traveller: alone on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by yosef efraim
04.03.2020 06:25

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: friends/company on a holiday

Hotel rating: | 4 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 3 out of 5

+ Review by Yosef Nisenboim
04.03.2020 05:10

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 5 out of 5
Entertainment: | 3 out of 5

+ Review by Õðèñòèíà Êîñåâà
17.02.2020 05:33

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Georgi Georgiev
09.02.2020 06:57

I would recommend to a friend

Date of stay: Feb 2020

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Martina Ancheska Georgiev
26.01.2020 07:38

I would recommend to a friend

Date of stay: Jan 2020
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

The spa and all facilities were great, perfectly clean rooms, food average not for 5 star hotel, warm and cosy. Staff helpful.

+ Review by VLAD BARBU
26.01.2020 06:41

I would recommend to a friend

Date of stay: Jan 2020

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

Nice for thos price. Sure not 5 stars . 4 stars with nice services.

+ Review by Êóëüòèêîâà Åëåíà, Êóëüòèêîâ Âëàäèìèð, Êóëüòèêîâ Êèðèëëà ,Êóëüòèêîâ Äàíèë
13.01.2020 07:04

I would recommend to a friend

Date of stay: Jan 2020

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Miodrag JeliC
08.01.2020 08:34

Date of stay: Dec 2019
Type of traveller: family with children

Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 3 out of 5
Entertainment: | 4 out of 5

+ Review by Elena Chakarova
26.03.2019 04:21

I would recommend to a friend

Date of stay: Mar 2019

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

+ Review by Íèêîëà Ãåðäæèêîâ
12.03.2019 05:12

I would recommend to a friend

Date of stay: Mar 2019
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Çëàòèíà Êíåáåë
09.03.2019 08:48

I would recommend to a friend

Date of stay: Jan 2019
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Ñíåæàíà Æåêîâà
14.03.2018 12:37

I would recommend to a friend

Date of stay: Mar 2018
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

Õîòåëà å ñ ìíîãî äîáúð Ñïà êîìïëåêñ. Ïðåïîðú÷âàì ãî.

+ Review by Assia Chamberlain
20.02.2018 04:30

Date of stay: Feb 2018
Type of traveller: family with children

Value for money: | 2 out of 5
Location: | 4 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

Having stayed at Yastrebets Wellness last year, I was not impressed by Borovets Hill. Decided to stay at Borovets Hills because of the better price and wished we hadn't. The food was terrible. We opted for the half board plan and regretted it with every single meal. The thing is that if you stay up there and don't have a car or don't want to drive, you are pretty much stuck eating at Borovets Hills or Yastrebets.
The suite we had was amazing with 2 bedrooms and 2 bathrooms, very comfortable.
The kids club was important to us as we have 2 small children who love kids clubs. However, apparently the club staff doesn't adhere to any set working schedule; club may or may not be open when you need it. You also have to pay 5lv an hour per kid which is apparently posted on the website but we missed it.
Not much of a bar/lobby/archade room scene either.
We like the location, about 5-minute walk to the Yastrebets area. Just remember that there is nothing around such as stores or restaurants. But you also don't have the crowds.
The staff professionalism and politeness is below average. Folks are impolite, uninterested in accommodating the customers, sometimes flat out rude. Bottom line: would not stay there again.

+ Review by Ïèëþãèíà Åëåíà
11.01.2016 12:28

I would recommend to a friend

Date of stay: Dec 2015

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Ìàðèÿ Âúëåâà
17.03.2015 02:52

Date of stay: Mar 2015
Type of traveller: a couple on a holiday

Hotel rating: | 3 out of 5
Value for money: | 2 out of 5
Location: | 4 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 3 out of 5
Entertainment: | 3 out of 5

Îïðåäåëåíî íå ñúì âïå÷àòëåíà îò õîòåëà. Íå óñåòèõ ãîñòîïðèåìíî îòíîøåíèå íà ïåðñîíàëà. Öåíèòå â ðåñòîðàíòà ñà íåîïðàâäàíî âèñîêè. Çàêóñêàòà áåøå áåäíà è åâòèíà. Åäèíñòâåíî ÑÏÀ öåíòúðúò îòãîâàðÿ íà òàêúâ, êàêúâòî òðÿáâà äà èìà åäèí 5-çâåçäåí õîòåë.

+ Review by Anya Buruskova
10.02.2011 11:24

I would recommend to a friend

Date of stay: Feb 2011
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

Me and three friends stayed at the apartment in the Borovets Hills hotel and we had wonderful time in Bansko. The hotel is very beautiful and we used spa centre every night after skiing. Staff was very nice and help us to find skis.
Food at the restaurant was very good and near to the hotel are all the bars and clubs. Borovets is very fun for young people who like to ski and have fun.

+ Review by clair
28.10.2008 03:03

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

stunning hotel with excellent facilities right on slopes