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SPA Resort Saint Ivan Rilski Hotel 13 of 85 in Bansko

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hotel rating 8 out of 10 8/10 based on 10 reviews

Value for money: Value for money: 3.8 out of 5Value for money: 3.8 out of 5Value for money: 3.8 out of 5Value for money: 3.8 out of 5 | 3.8 out of 5
Location: Location: 4.3 out of 5Location: 4.3 out of 5Location: 4.3 out of 5Location: 4.3 out of 5 | 4.3 out of 5
Staff/service: Staff/service: 3.5 out of 5Staff/service: 3.5 out of 5Staff/service: 3.5 out of 5Staff/service: 3.5 out of 5 | 3.5 out of 5
Rooms/accommodation: Rooms/accommodation: 3.8 out of 5Rooms/accommodation: 3.8 out of 5Rooms/accommodation: 3.8 out of 5Rooms/accommodation: 3.8 out of 5 | 3.8 out of 5
Food: Food: 3.9 out of 5Food: 3.9 out of 5Food: 3.9 out of 5Food: 3.9 out of 5 | 3.9 out of 5
Entertainment: entertainment: 3.8 out of 5entertainment: 3.8 out of 5entertainment: 3.8 out of 5entertainment: 3.8 out of 5 | 3.8 out of 5

+ Review by
11.11.2019 05:45

Date of stay: Nov 2019
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5 | 3 out of 5
Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 1 out of 5 | 1 out of 5
Food: Food: 3 out of 5Food: 3 out of 5Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 2 out of 5entertainment: 2 out of 5 | 2 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
23.02.2017 11:50

I would recommend to a friendI would recommend to a friend

Date of stay: Feb 2017
Type of traveller: family with children

Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
11.01.2017 07:31

I would recommend to a friendI would recommend to a friend

Date of stay: Jan 2017
Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
07.01.2017 02:34

I would recommend to a friendI would recommend to a friend

Date of stay: Dec 2016
Type of traveller: family with children

Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 2 out of 5Staff/service: 2 out of 5 | 2 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

SPA Resort Saint Ivan Rilski

Good location and accommodation. Poor breakfast and cold water in the pool.

+ Review by
03.01.2017 07:00

Date of stay: Dec 2016
Type of traveller: friends/company on a holiday

Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 3 out of 5Location: 3 out of 5Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 2 out of 5Food: 2 out of 5 | 2 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

SPA Resort Saint Ivan Rilski

Internet is poor and doesn't connect nor cover all the apartments; the conditions in the apartment are not enough for 4 persons – it is impossible to sleep on the sofa (I have to admit that we've got an extra bed, but it was still difficult to sleep) – and so was in all three apartments of our group; the bedroom was very cold; the new year dinner was poor and not well organized; we did not have bathroben in the apartments, and when we asked for them, they said they are only for the people in the main hotel building; it is written that the hotel has a fitness room, but all there is are 2 machines in the back of the swimming pool area; also, the swimming pool room was very cold. The shuttle to the gondola brings back the people starting with 2,30 p.m.- so, it's useless if you wish to come back earlier. The personnel is nice but hardly understands English. Low flexibility (my daughter was not able once to go to dinner and I asked permission to bring some food in the room but it was not allowed; I was advised to asked for room-service, that means extra cost – I don’t agree with this rule as long as the dinner was paid for). Breakfast and dinner were pretty good.
Conclusion: low value of the money; it is not a 4* hotel; it’s just a normal 3* hotel.
I’d like to make few comments related to the ski resort and services, if you don’t mind: - the slopes are very nice and with a good maintenance (congratulations to the people who take care of that!)
- the flexibility of the sky pass is low: if you prefer to sky in the first part of the day you have to pay the price for full day; a half of day ticket is possible only after 12.
- the persons from the ticket register are very rigid and completely unkind.
- the information about the ski-pass and facilities are poor and incomplete.

Please take my comments as my honest opinion and I hope that my feed back could help to improve these services.

Best regards,
Gabriela


+ Review by
05.11.2016 01:16

I would recommend to a friendI would recommend to a friend

Date of stay: Oct 2016
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 2 out of 5Staff/service: 2 out of 5 | 2 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

SPA Resort Saint Ivan Rilski

Âå÷åðÿòà íà ïúðâèÿ íè äåí áåøå ÎÊ, èìàøå ðàçíîîáðàçèå îò ñàëàòè è îñíîâíè ÿñòèÿ, 3 ãàðíèòóðè è äåñåðòè, à â ðåñòîðàíòà èìàøå 3-4 ìàñè (20 ÷îâåêà ìàêñèìóì). Âòîðàòà âå÷åð õîòåëúò, ñúîòâåòíî è ðåñòîðàíòúòñå ðàäâàõà íà ìíîãî ïîâå÷å ïîñåòèòåëè,òîãàâà îáà÷å ìåíþòî íà áëîê ìàñàòà áåøå îñêúäíî. ×àñò îò ñàëàòèòå, ïðèñúñòâàùè â ìåíþòî áÿõà ñúñ ñúìíèòåëåí âèä, îñíîâíèòå ÿñòèÿ íå áÿõà ñ äîáðà êóëèíàðíà ãîòîâíîñò, à îñâåí òîâà è ïðåñîëåíè, ãàðíèòóðèòå, êîèòî ïðåäëàãàõà áÿõà îò ïðåäèøíàòà âå÷åð. Òàêîâà êà÷åñòâî íà õðàíà íå áÿõ è î÷àêâàë. Íà ôîíà íà öÿëîòî ìåíþ èçïúêíà êàðòîôåíà êðåì ñóïà, êîÿòî ñïàñè âå÷åðÿòà.

+ Review by
17.03.2016 09:38

I would recommend to a friendI would recommend to a friend

Date of stay: Feb 2016
Type of traveller: organised group

Hotel rating: <b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5 | 3 out of 5
Value for money: Value for money: 2 out of 5Value for money: 2 out of 5 | 2 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 1 out of 5 | 1 out of 5
Food: Food: 3 out of 5Food: 3 out of 5Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
20.01.2014 06:16

I would recommend to a friendI would recommend to a friend

Date of stay: Jan 2014
Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
14.01.2014 11:09

I would recommend to a friendI would recommend to a friend

Date of stay: Jan 2014
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

SPA Resort Saint Ivan Rilski

+ Review by
01.10.2009 02:13

I would recommend to a friendI would recommend to a friend

Date of stay: Sep 2009
Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

SPA Resort Saint Ivan Rilski

We spent a long weekend at this wonderful place! Everything was perfect - friendly/helpful staff, nice cosy rooms, marvelous tavern, restaurant and bar! Cleanliness was at a high level, housekeepers did a great job! My friend tried the SPA and was very pleased. Overall - a great place to stay and get excellent service!

 

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